Adult Protective Services (APS) is a state mandated program that serves individuals at risk of abuse, neglect, exploitation, housing instability, and other personal/environmental risks. APS’ main goal is to assist eligible clients to maintain their safety in the community utilizing the least restrictive measures. Core services provided include, but are not limited to, assessment, case management, referrals, and other critical services, including financial management, heavy duty cleaning, and community guardianship. Through collaboration with concerned parties, and allied professionals, APS serves its clients with respect and with the intent of honoring their self-determination.
Adult Protective Services (APS) is recruiting to hire one (1) Administrative Staff Analyst NM-2 to function as the Senior Director of Quality Management, Internal Audits and Administrative Services and will:
Under general supervision of the Executive Director for Adult Protective Services (APS), with latitude for independent judgment, initiative and decision-making, the position is responsible for the direction and effective functioning of Quality Management (QM), Internal Audit and APS Administrative Services units. The Senior Director plans and develops policies regarding the operation of these units; monitors staff and vendor performance, the latter via QM & internal audits/program reviews & evaluations; and oversees the implementation of corrective action plans addressing vendor and APS field office performance deficiencies. The Senior Director is responsible for representing the program on areas related to administrative services, issues and personnel. He/she also serves as an advisor to the Executive Director on matters related not only to QM, but also on identifying the training and development needs of APS staff through internal audits conducted by the QM Unit.
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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