Tesla has flagged the Delivery Operations Specialist - Taiwan job as unavailable. Let’s keep looking.

#GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About the Role

Grocery & Retail (GR) is a fast-growing business within Uber Eats that enables consumers to get just about anything delivered through the Uber Eats app. And GR Taiwan is a strategically important and successful market for UberEats globally.

As a Consumer Operations Lead, you are responsible for guiding the formulation and execution of strategies of consumer growth. You will shape the acquisition/engagement/retention strategy and help drive business growth by analyzing consumer life journeys and optimizing in-app browsing experience. The role is also a unique opportunity to collaborate with several regional cross-functional teams to initiate impactful campaigns with creativity and analytical mindset.

The right candidate will be analytical, excellent in planning and execution, skilled in project management, passionate about what you do, and ready to roll up sleeves anytime.

What You’ll Do:

  • Strategy development: Shape and execute the consumer growth strategy for GR Taiwan by deriving actionable insights and providing recommendations to drive the growth
  • Consumer lifecycle management: Manage consumer lifecycle across user acquisition and retention, and improve user engagement by leveraging a variety of levers
  • Communication optimization: Drive in-app merchandising and content strategy, including planning, creation, A/B testing of curated content to optimize performance of full-funnel channels
  • Analytics & Insights: Track and evaluate key metrics, providing actionable insights to management team regarding user health, campaign plan and communication strategies
  • Team and stakeholder management: Orchestrate and bring together the work of a wide range of cross-functional stakeholders, including local Operations, Strategy & Planning, Marketing, PR, Legal and global Operations, Product, Merchandising team

What You Will Need:

  • 6+ years of experience in data-driven marketing, digital marketing, strategy consulting, CRM and/or operational roles; preferably in eCommerce, B2C internet apps, retail, CPG industries
  • Able to identify business problems and potential solutions based on segmentation data and framework
  • A team player who doesn’t mind rolling up your sleeves to do the day-to-day work
  • Excellent in presentation and verbal/written communication
  • Strong organization, planning and project management skills
  • Google office proficiency. SQL a plus
  • English Fluency, reading, written and spoken
  • BA or BS. MBA a plus

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

  • Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Read Full Description
Confirmed 16 hours ago. Posted 30+ days ago.

Discover Similar Jobs

Suggested Articles