1.0 FTE Full time Day - 08 Hour R2437191 Onsite 78734 OCCUPATIONAL HEALTH SVCS-HOSP Allied Health 300 Pasteur Dr,PALO ALTO,California
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Day - 08 Hour (United States of America)
Stanford Health Care is looking for Patient Care Coordinators (PCC/Medical Assistants) to be part of our strong team environment. A PCC works as the point person navigating the patients from every discipline through their clinic visit at Stanford Health Care. They work closely with other team members in different departments to provide quality patient care.
We’re looking for someone who enjoys working with patients and helping them obtain the care they need. Our team members are cross trained to work in multiple roles from front desk to back office. A few responsibilities the PCC will be assisting with are rooming patients, checking patients in and out, scheduling follow-up appointments, setting up procedural areas, assisting providers during procedures, managing providers schedules and ensuring timely communication between the patient and the provider by responding to patient messages.
There is a lot of room for growth and development working as a PCC at Stanford Health Care. If you are looking for a new opportunity…consider this as your first choice in positions!
Job Description
This is a Stanford Health Care job.
A Brief Overview
The Patient Care Coordinator functions as a member of the patient care team. The position performs clinical tasks and procedures to support the delivery of care and to promote efficient use of the physician's time as well as performs all clerical duties required to complete patient Check-in/Check-out. The Patient Care Coordinator is responsible for assisting patients obtain services in a timely manner and assuring efficient utilization of the physician's appointment schedule and in the coordination of patient care.
This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities. Patient Care Coordinator has five levels that are distinguished from each other primarily by:
1. Entry: The complexity of assigned duties and responsibilities.
2. Proficient: Knowledge level of required clinical care skills.
3. Full Proficiency: Required level of business communications skills. (Department must have business need to progress)
4. Expert: Independence of action (degree of supervision received). (Department must have business need to progress)
5. Lead: Independence of action (degree of supervision received). (Department must have business need to progress)
The Patient Care Coordinator I is an entry-level position with limited or no prior experience; learns to use medical terminology and concepts to resolve problems of limited scope and complexity; works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making.
Performs the more routine support work and in a learning capacity, assists in:
Core:
Other duties as assigned:
Specific Protocols as assigned
Disability paperwork
EverReady Checklist
Locations
Stanford Health Care
What you will do
Education Qualifications
Experience Qualifications
Required Knowledge, Skills and Abilities
Licenses and Certifications
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $30.61 - $34.45 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
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