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First Hawaiian Bank is currently seeking a Senior Vice President & IT Operations and Infrastructure Manager to join our IT Infrastructure Department team. Under general direction of Chief Information Officer, the IT Operations & Infrastructure Manager has responsibility to establish corporate technology service management standards, oversees the bank’s critical production management and technical operations functions as well as leads the teams responsible for end user services and support, server and storage management, network and telecommunications support, nightly batch operations, IT Help Desk and Database Management. Oversees team responsible for ITSM services and tools. Responsible for developing staff and managing team to achieve technology plans and objectives. Leads the strategic and investment planning, design, development, testing, documentation, implementation and maintenance of bank-wide technology infrastructure, including Cloud-based infrastructure and computing systems. Develops strategic plans, business cases, time and cost estimates, and the implementation of new or upgraded systems. Responsible for activities in support of the bank’s technology strategy. Responsible for overseeing risk management and controls governance functions including SOX control management for IT Operations and Infrastructure functions. Functions as a member of the CIO’s leadership team to provide guidance, oversight and support for the objectives of Enterprise Technology Management overall. 

Work Hours:

Monday - Friday, 8:00AM - 5:00PM (hours may vary)

Compensation:

The annual salary range for this role is: $180,000 - $230,000 per year; commensurate with experience.

The ideal candidate will have:

  • Bachelor’s degree in computer science, management information systems (MIS) or related field, or equivalent work experience required.
  • At least 10 years or more related work and leadership experience required.
  • Supervisory and project management skills including ability to effectively plan, lead and organize are required. 
  • Experience in technology infrastructure planning, execution, and policy development required.
  • Broad background in technology employed in banking covering IT service management, batch processing, client-server and networks is preferred.
  • Experience in developing and managing diverse technologies and systems in a medium or large sized company preferred.
  • Experience in managing vendor services and relationships preferred.
  • Exceptional leadership skills, with the ability to execute on enterprise infrastructure activities that align with IT and business strategy.
  • Excellent written and verbal communication skills in order to address user concerns, document systems and procedures, prepare evaluations and proposals and provide reporting to management.
  • Strong time management skills and attention to detail, with ability to work well under pressure with multiple projects and deadlines.
  • Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills.
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Confirmed 7 hours ago. Posted 27 days ago.

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