CapTech is a team of master builders, creators, and problem solvers who help clients grow efficient, successful businesses. We unite diverse skills and perspectives to transform how data, systems, and ingenuity enable each client to advance what’s possible in a changing world.
As perceptive partners, our U.S-based consultants find inspiration in the unknown and enjoy getting our hands dirty solving our clients’ myriad of challenges. Across industries and business goals, we fuse technical depth and analytical prowess with creative savvy to move clients forward. This drive helps each organization use technology, management, and insight to turn ideas into action. Together, we create outcomes that exceed the expected — which is one of the reasons we’ve been on the Inc. 500/5000 list for over a decade.
CapTech’s Customer Experience (CX) team seeks an Associate Creative Director with a track record of leading teams in the design of intuitive, impactful, and accessible digital brand experiences. As a creative leader, you help influence user behavior and enhance brand-customer relationships by guiding the delivery of elegant and engaging digital products and services. You will partner with project managers, user researchers, interaction designers, content strategists, and developers to bring end-to-end digital experiences to life.
Your colleagues and clients look to you to provide the vision they need to solve their most pressing business challenges. People see you as an innovative thinker, but also a skilled practitioner when the work demands it. You bring exceptional creative insight and drive, delivering projects from research through implementation in partnership with multi-discipline teams and the client. You lead, but as important, you listen.
You seek the best ideas, regardless of source, and deliver persuasive client presentations with confidence, but as a servant leader, you check your ego at the door. You are comfortable with enterprise-scale challenges, inspiring and motivating teams of designers and researchers to produce engaging, multi-channel digital solutions. You are not satisfied with “good enough“ yet you approach product design delivery with pragmatism.
Although most of your work will be client-focused, you will also mentor and coach more junior talent. Your expert knowledge of human-centered design principles and methods will guide the creative direction of projects, while helping teams avoid pitfalls. You advocate for the value of human-centered experience design both among your colleagues and with our clients, helping to win new business and deepen existing relationships. Your management and leadership skills will help nurture future design leaders and expand our practice.
Responsibilities may include:
Please include a link to your online portfolio
We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.
CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE. As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Laura Massa directly via email lmassa@captechconsulting.com.
At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.
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