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Field Service Technician

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Your responsibilities

  • Performs Service tasks, identifies technical problems and makes analysis
  • through remote or on-site activity in any Service categories (installation and
  • commissioning, maintenance, repairs, engineering and consulting, advanced
  • services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
  • Contributes to customer satisfaction by executing Service work according
  • to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
  • Coordinates, prepares and ensures that all materials, parts and equipment
  • are available and at the appropriate quality for Service activities.
  • Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when
  • needed.
  • Proactively identifies potential equipment failures and requests proactive
  • corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future
  • Proactively identifies suggestions for product and quality improvement and
  • communicates them further in the ABB organization. Provides recommendations to management to improve operations and custom
  • Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Your background

  • Have an education background in vocational education in the field of power electrical, Mechanic, Automobile, and other related fields, with the experience in the field 1-3 years.
  • Able to travel to work at the customer sites, in up country area

Benefits

  • Life insurance
  • Accident insurance
  • Flexible work practices
  • Employee Assistance Program
  • Paid Parental leave (gender neutral)

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: remote #LI-remote Work model: hybrid #LI-hybrid Work model: on site #LI-onsite

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Confirmed 16 hours ago. Posted 30+ days ago.

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