This is a full-time remote position.
Are you solution driven, highly organized, ambitious and passionate about account management and social media? Do you have experience in running projects, a proactive attitude and thrive in a fast-moving environment?
We are looking for a new member to join our Customer Success Team to manage a portfolio of our existing clients (some of the greatest brands out there!) and to help with the onboarding of new clients. You will be responsible for a book of business and educating our customers to ensure they are leveraging all available services, managing at-risk events, and identifying opportunities for customer advocacy.
BrandBastion transforms the way brands deal with social engagement. We work with great brands like Netflix, RedBull, Uber and NARS to help them get the most out of their social media engagement, across paid and organic assets. Our proprietary technology automates the management of millions of social interactions every day, while maintaining the personal quality of one-on-one conversations.
What you will do
Nice to Have: