NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
The Data Centre Engineer (L2) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Data Centre Engineer (L2) is able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role focusses across two or more technology domains - Networking, HP servers, Riverbed appliances and VMware compute virtualization.
This role may also contribute to / support on project work as and when required.
Working at NTT
Key Roles and Responsibilities:
Knowledge, Skills and Attributes:
API Integration, Cisco Routers and Swithces, Cloud Infrastructure, Cloud Networking, Cloud Security, Cloud Services Managment, Computing, Database Tuning, Data Networking, Firewalls, Infrastructure Deployment, IP Routing, Linux, Local Area Network, Networking Solutions, PAlo Alto Networks, Prisma Acces, Secure Access Service Edge, Performance Optimization, Routing Protocals, SAP Expertise, TCP/IP Networking, Troubleshooting, Wireless Networks
Hewlett Packard ProLiant Servers
Always ensure standardization and best practice is followed and adhered to
Assembling, upgrading, racking, cabling and unracking of servers
Arrange with Cabling, Networking and Storage engineers to have cables or fibres installed
Arrange with Storage engineers to have SAN storage allocated
Assist with Server and Datacentre shut-downs and start-ups
Virtual Servers (VMware)
Always ensure standardization and best practice is followed and adhered to
Clone template Windows and Linux VM servers
Copy of OS ISO images
Deploy OVF\OVA appliance VMs
Assign applicable portgroups to VMs
Allocate IP addresses for servers
Allocating\removing resources on Virtual Machines
Diagnosing issues and performance problems on VMs when they are reported
Diagnose VM backup issues if they arise
Ensure DRS and SDRS is working optimally
Ensure VSAN is working optimally
Upgrading VMware hosts ESXi versions
Upgrading VMware VM virtual hardware
Configuring shared disks between multiple Virtual Machines
Request additional storage for VMware clusters when required
VMware Replication and Site Recovery Manager
Always ensure standardization and best practice is followed and adhered to
Add\remove Virtual Machines to Replication and SRM as required
Provide information on resources and utilization when requested by authorized parties
Report on replicated VMs and Recovery groups
Riverbed Core and SteelFusion
Always ensure standardization and best practice is followed and adhered to
Adding SteelFusion Edges to Cores for Riverbed storage replication
Maintaining list of Riverbed Replicated Virtual Machines for Proxy backups
Running a script to update VM Storage snapshots on Riverbed Proxy
Reporting, diagnosing and remediating replication and Edge to Core connectivity with Networking engineers
Reporting on Riverbed Replication
Logistics
Boxing and shipping of servers and components
Arranging and coordinating with remote onsite resources for remote work needed
Booking and scheduling an engineer and driving tasks to completion for remote physical support, diagnosis, installations/decommissions
Administration
Checking and Reporting on physical server, VMware cluster/host and Virtual Machine utilization and performance
Month-end reporting of tasks performed and cluster capacity and utilization using VMware Operations Manager
Daily morning Reporting and health check on VMware and Riverbed Replication
Daily morning Reporting and health check on vCenter, Cluster, Host, VM, backup health
Keeping Datacentre and server diagrams and lists up to date
Orchestration and Automation (Advantageous)
Identify menial, repetitive, laborious and problematic tasks, that can be automated
Using Javascript on VMware Orchestrator and PowerShell on Windows, create modular workflows to assist with your routines
Academic Qualifications and Certifications:
Required Experience:
#Dimensiondatacareers
Skills Summary
API Integration, Cisco Routers and Switches, Cloud Infrastructure, Cloud Networking, Cloud Security, Cloud Services Management, Computing, Database Tuning, Data Networking, Firewalls, Infrastructure Deployment, IP Routing, Linux, Local Area Network (LAN), Networking Solutions, Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), Performance Optimizations, Routing Protocols, SAP Expertise, TCP/IP Networking, Troubleshooting, Wireless Networks
What will make you a good fit for the role?
Workplace type:
On-site Working
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means: