Department
BSD BIS - Device Support Services - Clinical Team 2
About the Department
The University of Chicago Biological Sciences Division (BSD) contains all elements of academic medicine. Basic and translational research, education, and patient care come together in a single campus. Its mission is to create new knowledge of living systems, train the next generation of leaders in biology and medicine, and advance the forefront of health through innovative patient care. The Biological Science Division is divided into 10 basic science and 13 clinical departments that provide academic homes for nearly 900 full-time faculty. The BSD Information Technology team provides advanced, secure technologies and services to enable clinical, translational, and basic science research. As part of the BSD Information Technology team, the Device Support Services (DSS) team services 10,000 Endpoints/Mobile Devices for 4,000 faculty and staff.
Job Summary
Working under the direction of the Director of Device Support Services, the IT User Support Specialist 1 will be part of a team that supports end user computing devices for multiple departments in the Biological Sciences Division. The IT User Support Specialist 1 will be exposed to a diverse set IT problems and provide excellent customer service to many Faculty, Staff, and Students with various levels of technology experience.
Responsibilities
Minimum Qualifications
Education:
Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
Certifications:
Preferred Qualifications
Education:
Experience:
Preferred Competencies
Working Conditions
Application Documents
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Information Technology
Role Impact
Individual Contributor
FLSA Status
Non-Exempt
Pay Frequency
Biweekly
Scheduled Weekly Hours
40
Benefits Eligible
Yes
Drug Test Required
No
Health Screen Required
No
Motor Vehicle Record Inquiry Required
No
Posting Statement
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
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