Creating meaningful experiences
As Service Designer at Newcraft you create innovative omni-channel experiences for leading brands.
Our Medior Service Designer helps our clients to stay relevant in a fast-paced and changing world by designing propositions and end-to-end experiences for their consumers, partners and employees.
Clearly defining the value exchange between companies and their customers across multiple touchpoints, moments and channels is key. From day one, you'll take the lead in applying a human-centered approach and always exploring the root-cause by asking 'why' in multiple projects.
You are able to explain abstract complexity in a simple way and are comfortable with jumping from research to concepting and facilitating workshops.
Team Experience Design
We at Newcraft have long-term partnerships with our clients and deliver both digital strategies, product delivery and implementation. The Experience Design team uniquely combines tangible design and concepting with creativity, design thinking in a team of Service Designers, UX Designers and Visual Designers. Service Design guarantees empathy and insight into the drivers, behavior and emotions of users and internal stakeholders for our projects.
With our team's super powers we contribute to our clients' digital performance on multiple challenges, some examples:
Working at Newcraft means engaging in challenging projects within a dynamic and entrepreneurial organization. Within the team we challenge each other to be the best at design and get inspired by the latest trends and coolest brands. As Service Designer you will work together on client projects with multiple colleagues from other teams from Business Strategists and Web analysts to Product owners and E-commerce managers. At Newcraft you will have the autonomy to make decisions while embracing responsibility, supported by a team of highly skilled specialists. We prioritize maintaining a healthy work-life balance, and we take immense pride in the work we do and the clients we serve.
Experience
You have a strong passion for design, problem solving and human behavior. A lover of wicked problems and strong manager of complex projects. You bring experience with or at least great passion in innovation.
Expertise
Abilities
Qualifications
What's in it for you
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