BNY Mellon has flagged the Business Process Performance Analyst job as unavailable. Let’s keep looking.

WHO WE ARE?

Flowserve manufactures and services fluid motion control solutions for the world's toughest, most critical applications.

For the biggest challenges of fluid motion control, customers worldwide rely on the engineering, project management and service expertise of Flowserve. We deliver more than the most complete portfolio of reliable valves, pumps, and seals available.

Our global team of more than 18,000 employees in 55 countries can put together the total solution—from project planning to lifecycle maintenance programs to some of the most proven technology on the planet. All so that our customer can get more from their capital investment, exceed their operational goals, and always come through when failure is not an option.

POSITION SUMMARY:

This position is responsible for Requirement gathering, Product Configuring, Product Content & Data Management, Brainstorming sessions, Feasibility study, Solution building, Documentation on requirements, Testing of solutions in CPQ (configure, price & quote) applications for Pumps/Seals by collaborating with Product Managers/Subject Matter Experts (SMEs)/Developers.

PRINCIPLE ACCOUNTABILITIES

  • Interact with Product Owners and other stakeholders to review, elaborate, analyze and document the requirements (including user interface, functional, and non-functional requirements)
  • Participate in brainstorming sessions with product engineers (PE)/developers (DE) and help in optimum solution formation.
  • Maintain Product Content and Data in FAEP Applications for Pumps/Seals.
  • Takes ownership of customer concerns, provides a timely response and delivers high quality solutions for engineering systems and tools.
  • Help developers during system development by preparing and providing test cases, flowcharts, Data Flow Diagram, Requirement documents, data etc.
  • Prepare Statement of Work, Functional Requirement Document etc. against a Change Requests / Enhancements / Bugs.
  • Monitor Product related issues reported in issue tracker and ensure these are resolved appropriately.
  • Support periodical releases, Emergency Bug fixes and Co-ordinate with developers and support team.
  • Coordinate with development consultants and make available the information required by them on-time.
  • Document Product Data, Rules and Pricing and validate with Product Managers/Subject Matter Expert and maintain the records as per defined standards.
  • Prepare test cases/scenarios and Test Changes in Stage/Test environment before Release to Production.
  • Participate in code review sessions with DE lead to confirm that the approved logic has been implemented properly by DE.
  • Learn consistently and share the best practices and knowledge to the team members.
  • Continually update technical knowledge & skills and also investigate about new technologies in industry.

EDUCATION and EXPERIENCE:

  • Bachelor’s degree or Diploma in Mechanical engineering (or equivalent)
  • Minimum 6 years of experience as Business Analyst wherein at least 3-4 years of experience should be as an analyst or tester for any Configure, Price, Quote tool/software for Pumps/Seals.

REQUIRED SKILLS/ COMPETENCIES

  • Excellent understanding of efficient business processes within Configure, Price, Quote domain.
  • Experience in configuring of any manufactured/mechanically engineered product preferably Pump, Seals etc.
  • Excellent problem-solving and critical-thinking skills.
  • Experience in working with all management levels by partnering/interfacing with business leaders.
  • Achieve & maintain high level of internal and external customer satisfaction.
  • Desire for a challenging work environment and function as a good team player.
  • Good interpersonal and communication (both verbal & written) skills.
  • Adapt quickly to changing business and customer needs.
  • Awareness in Excel VBA programming or flavor to read software codes and capacity to correlate software code with issues.
  • Preferred experience with automated API tool testing projects/applications.
  • Preferred to have knowledge about Flowserve product offerings.
Read Full Description
Confirmed 15 hours ago. Posted 30+ days ago.

Discover Similar Jobs

Suggested Articles