Director of Quality Management-Metro Boston Area - (240002MK)
The Massachusetts Department of Mental Health (DMH) is seeking a Director of Quality Management to oversee quality and risk management activities in the Metro Boston area. This is a unique opportunity to play an essential role in ensuring the delivery of high-quality, culturally competent services that support the recovery and resiliency of the communities we serve. Your responsibilities encompass designing and implementing strategies to enhance quality, client experience, and population health outcomes. You will collaborate closely with stakeholders across departments, providing leadership in aligning objectives with organizational missions and values.
Your pivotal duties include analyzing data to identify trends, opportunities for improvement, and risks within our service system. You will spearhead efforts to establish and maintain a robust Quality Management System, championing continuous improvement initiatives. In addition, you will serve as a key advisor to senior leadership, offering insights on quality management strategies and systems. Your role extends to overseeing human rights and risk management activities, ensuring compliance with regulations and standards while fostering a culture of safety for both clients and staff.
We are seeking a dynamic leader who thrives in a collaborative environment, possesses strong analytical skills, and is passionate about driving positive change in healthcare delivery. If you are dedicated to promoting accountability, innovation, and service excellence, we invite you to join our team and make a meaningful impact on the health and well-being of our communities.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
Preferred Qualifications:
DMH Mission Statement:
The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research.
Learn more about our important work: www.mass.gov/dmh
Pre-Offer Process:
A tax & background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division prior to the candidate being hired.
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in a particular specialty (i.e. scientific, professional, or technical) and must possess current license and/or registration requirements established for the performance of the position, of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the (A) required experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the (A) required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Official Title: Program Manager VI
: United States-Massachusetts-Boston-85 East Newton Street
: Compliance and Certification
: Department of Mental Health
: Full-time
: Day
: Mar 1, 2024, 2:52:53 PM
: 1
: 88,182.79 - 135,742.36 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: William Herbert/William.L.Herbert3@mass.gov - 6173488473
Bargaining Unit: M99-Managers (EXE)
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: Yes
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