Monitors staff compliance with health and safety protocols, company policies, licensing regulations, and accreditation standards. Addresses and corrects non-compliance promptly through training and progressive counseling when needed. Leads and directs the work of others. Assumes director responsibilities in the Center Director’s absence. Incorporates company mission, culture, goals, values, philosophies and policies to maintain an inclusive environment and positive relationships with families, staff and clients.
Leadership/Supervision of Staff
- Supports a positive work environment. For designated teams, leads the employee experience from hire to orientation, professional development, and engagement and performance management.
- Develops and maintains positive relationships with colleagues, staff and families. Moves swiftly to address concerns and resolve conflict.
- Supports a satisfied community with current and prospective families, with a proactive approach to customer service and particular focus on parent/teacher conferences and transition meetings.
Health, Safety, Licensing and Center Maintenance
- Monitors programs designated regularly to assess program quality, ensures documentation is up to date, and makes learning visible. Ensures the physical appearance of each classroom meets Bright Horizons’ standards.
- Leads compliance with licensing, health and safety, and orientation/training requirements throughout the center/school; ensures teachers are properly supervising children and following tracking procedures.
- Reports suspected child abuse, neglect or concerns regarding care/risk of children, staff or families immediately to the appropriate State agency, Center Director and Regional Manager (RM). Take steps to investigate as appropriate.
- Oversees daily children and staff health/wellness checks, staff/child physical and immunization records, allergy management, bottle, sleep and crib checks, first aid, and fire/emergency drill protocols.
- Ensures staff files are up to date including for CPR and first aid, and stays current on all companies’ policies.
- Monitors maintenance of facility, equipment, and supplies to ensure they are safe and in good condition.
- Oversees nutrition, menus, and food ordering, according to company policy and consistent with Partnership for a Healthy America.
- Oversees contractors (i.e., cleaning, landscaping, snow removal, etc.).
- The Health and Safety Director may be assigned full-time or part-time, splitting classroom responsibilities and supervisory and professional duties, depending on capacity, occupancy, and budget of the center/school. See also detailed tasks outlined in the Key Roles and Responsibilities resources.
Decision Making Authority:
- Unless reporting as an individual mandated reporter, must confer with RM when reporting abuse and neglect on behalf of Bright Horizons.
- May take action, but must inform RM: when caring for a staff member or child with a significant injury; when filing a Worker’s Compensation claim; upon receiving a letter of complaint from a staff member, client, or parent/guardian; upon receiving notification of a licensing visit or citation; or when recording an unusual incident.
- Supervisor approval needed: when deviating from company or location policy or parent/guardian enrollment agreement; when terminating a staff member’s employment or family’s enrollment; when allowing a tuition variance; upon making an offer of employment to a candidate; when implementing a salary increase of greater than 5%; when awarding a bonus (other than referral bonuses); when taking any action regarding an EEOC claim or any legal matter; when providing an accommodation for a staff member or child (ADA); or when responding to a media inquiry.
- Must be qualified to meet Bright Horizons, client (as applicable), and state/local requirements; must maintain state/local licensing credentials.
- Associate’s Degree in education related field, with plan to achieve Bachelor’s Degree within 5 years, required.
- Must have 2 to 4 years of child care teaching experience and 2 years of supervisory or administrative experience.
- Must demonstrate in-depth understanding of center quality, compliance, health, safety and licensing standards; must have knowledge and ability to lead staff in implementation of developmentally appropriate curriculum.
- Position relies on extensive experience and judgment to plan, accomplish goals and crisis situations.
- Must demonstrate skill in communication, leadership of diverse teams, organization and systems management, customer service, and ability to perform job responsibilities in all levels of direct care.
- Must demonstrate knowledge of business operations and management of center/school financial performance.
- Must be proficient with technology platforms for business operations.
- Must meet state, federal and Bright Horizons’ guidelines regarding immunizations, employment physical requirements, and required health and safety training and practices.
- Must maintain mental and physical alertness and an appropriate level of energy to perform essential job requirements.
- Must respond immediately and appropriately to multiple or unexpected situations or emergencies.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at firstname.lastname@example.org or 855-877-6866
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or email@example.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.