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Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Senior Technical Facilities manager (STFM) manages resources to ensure the effective and efficient operation of the assigned region’s Critical Environment, maximizing up-time and site efficiencies. This position will have responsibility for the Regional portfolio and reports to the Director of Critical Environments. The STFM is responsible for the development and implementation of policies and procedures related to the maintenance and operation of Critical Environment space and equipment. Specific duties include but are not limited to assist with formulation and implementation of the preventative and predictive maintenance program. Responsible for engineering design/review and project management support associated with these technical areas in overly complex environments. Manage account TFM’s, engineers, consultants, design/build firms, technical staff, and contractors to accomplish objectives. Establish and cultivate relationships with Regional Property counterparts. Will also cover multiple sites as established by region to develop and support the critical environment strategy. The STFM will further focus on OLA goals and objectives, budgets and financial oversight and maintain a regional strategic view in managing operations of the critical infrastructure; and as an integral team member in the regional engineering group involved in administrative and Human Resource functions of the group. The candidate's experience must include management of mission critical engineering operations, general building mechanical, electrical, plumbing, life/safety, and EMS/BMS systems.

What you have

  • Minimum of 7 to 10 years’ experience in critical environment operations.
  • Must have strong familiarity and working knowledge of critical equipment. Strong technical knowledge in electrical systems, electrical generation/distribution, HVAC (specific to the environment), critical environments (UPS & Stand-by Power systems), environmental regulations, local building codes, fire and safety systems, preventive and predictive maintenance, and diagnostic equipment, etc. is needed.
  • Must be available 24/7 as needed to support critical operations and events.
  • Must have strong relationship-building and collaboration skills.
  • Must have skill in negotiating contracts, and preparing RFP's as they relate to critical infrastructures and related maintenance activities.
  • Must possess excellent verbal & written communication skills including the ability to convey complex technical information in a manner that non-technical individuals can comprehend.
  • Must be able to create and interpret the application of relevant policies, procedures, SOP's, regulations, codes, and standards.
  • May supervise or oversee the work of Technical Facility Managers, building engineers, electricians, mechanics, and vendor contracts & personnel.

Special Knowledge and Skills

  • Advanced computer skills especially with MS Office suite of applications.
  • Excellent written and verbal communication skills and be an active listener.
  • CMMS or other work order systems knowledge required.
  • Demonstrated knowledge of electrical distribution and one-line diagrams.

Physical Requirements

  • Periodic, schedule and unscheduled overnight travel to campus and other locations within the assigned portfolio is required.
  • The ability to work weekends, or after normal business hours to achieve objectives, projects, assignments, and unplanned emergency situations is required.

What you'll do:

  • Building and maintaining relationships with Regional Property Managers, CRE Staff, CRE vendors, Schwab leadership and employees to build our culture of The Power of One.
  • Leading, developing, and managing Technical Facility Managers and Regional teams as assigned which includes periodic talent assessments, performance evaluations, pay planning, training, and disciplinary actions.
  • Working on complex problems where analysis of situations or data requires an in-depth knowledge of the company and evaluating intangibles.
  • Conducting and reviewing critical environment condition inspections to ensure the assigned properties are safe, efficient, and extremely well maintained.
  • Leading emergency response situations of any nature and representing CRE on emergency response and business continuity events.
  • Provide leadership, management, and technical oversight of assigned Region, which includes critical environments and associated equipment & systems. Ensure proper engineering procedures and standards are being practiced and maintained. Ensure that facilities are operated and maintained safely, efficiently and in first class condition in compliance with the budget and financial plan.
  • Provide leadership and management support to Technical Facility Managers (TFM) who have the responsibility of day-to-day operations and maintenance of the Critical Infrastructure.
  • Analyze equipment downtime ramification and develop contingency plans in the event of equipment failure and demonstrate strong leadership over incident management.
  • Establish, review & modify engineering process and procedures, and provide oversight for staffed / unstaffed sites.
  • Provide management and engineering support for the development of complex utility/electrical/mechanical switching scripts and procedures (i.e. - MOPs, SOPs, and Change Management processes).
  • Provides input to annual financial plans for operating expense and capital, and support account by identifying, for example, unforeseen emergency expenditures throughout the year.
  • Assist with the creation, monitoring and reporting of cost savings and value add opportunities for the region.
  • Responsible for the delivery of Monthly Reports, Dashboards, and Equipment Status Updates on infrastructure critical loads, equipment “health check,” project status, etc.
  • Collaborate with project management in the delivery of projects & construction related activities supporting the critical operations and functions. Review and comment on engineering design documents for adding or upgrading new equipment, and critical infrastructure.
  • Create, review & modify training and monitoring programs to ensure all Operations staff, and contractors performing work in critical facilities are appropriately trained in accordance with critical environment process and procedures.
  • Assure the proper safety protocols, EOM, and emergency training plans, are followed, and documented per Schwab corporate standards.
  • Lead or participate in special engineering studies and audits and analysis regarding the portfolio and infrastructure.
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Confirmed 22 hours ago. Posted 12 days ago.

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