If you are a certified Licensed Vocational Nurse (LVN), Certified Medical Assistant (MA), or equivalent military specialist (Medic, Corpsman, Para-rescue, or Health Services Technician), we would like to talk to you!
QTC is seeking qualified candidates for Medical Customer Service Agent Specialist opportunities on our Reserve Health Readiness Program III (RHRP-3). These Agents will serve as the face of the organization through direct interactions with military service members, delivering exceptional customer service at all touch points.
RHRP-3 provides health readiness support services, such as mental health assessments and post-deployment health reassessments, to the military Reserve Components nationwide and Active Duty Components in remote areas. They deliver services by group events and in-clinic individual appointments and by providing call center support.
Our Medical Customer Service Agents work in an innovative and agile environment. At QTC, we create and apply new technologies in a team environment that is fun, creative and supportive. Best of all, the applications we support have a direct impact on the lives of our nation’s military!
In this rewarding role, you will:
You must have:
Typical Day:
Pay and Benefits:
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Commitment to Diversity:
Leidos QTC Health Services is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Leidos Leidos QTC Health Services, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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