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Description

Provides technical solutions and effectively monitor R&D software development operations; supports execution of operations strategy. This position will be primarily individual contribution, with collaboration with teams located globally. 

The System Administrator is responsible for: 

  • System Administrator for Jira to include: creation and maintenance of automation, JQL, products, issues, apps, external system integrations from Azure DevOps, Jira Service Management, etc.) 
  • License management for R&D software tools. 
  • Develops and maintains dashboards for operational readiness. 
  • Analyzes and maintains software applications and management information systems used for Software Development & Delivery. 
  • Applies comprehensive knowledge of principles, concepts, and techniques to the solution of complex assignments. 
  • Creates and maintains user documentation related to operational and software development processes. 
  • Coordinate training sessions with R&D teams on software tools. 
  • Coordinate with organizations and leaders across the organization for continual review and improvement of operations processes. 
  • Maintain data integrity for developer analytics reporting. 

Requirements 

  • Fluent in English 
  • Bachelor’s degree 
  • 3 or more years with system administration of Atlassian (Jira & Confluence) 
  • Experience in process documentation and software development operations metrics 
  • Accommodate global time zones for meeting with global team 
  • Ability and desire to learn how to use software tools 

Ideal Candidate 

  • Atlassian Cloud Organization Admin Certification 
  • Atlassian Certified Associate - ITSM with Jira Service Management Foundations Certification 
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Confirmed 12 hours ago. Posted 2 days ago.

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