Desktop Support Technician

Telus International

Experience
Company Type
Workhours
Responsibilities

We are looking for a passionate intermediate help desk support team member, preferably within resolving all Desktop related issues, application requests and projects in accordance with SLA terms.

Responsibilities:

  • Excellent customer service skills
  • Great communication skills
  • 3 to 5 years of experience in Desktop Support
  • A+ Certification. (Desirable)
  • Proficient with Windows 7 and Windows 10 Operating Systems
  • Proficient with Microsoft Office Applications
  • Experience with Smartphones, particularly, Apple IOS devices
  • Basic understanding of TCP/IP networking (required)
  • Experience with network printers
  • Experience working in a team environment
  • Experience with a computer imaging solution
  • Position and Place

Knowledge:

  • Proficient with antimalware, antivirus, and antispyware suite of products for system maintenance and cleanup
  • Basic network troubleshooting skills for Desktops, Printers, Mobile Devices
  • Proficient with Microsoft Office Suite of Products

Additional Job Description

We are looking for a passionate intermediate help desk support team member, preferably within resolving all Desktop related issues, application requests and projects in accordance with SLA terms.

Read Full Description
Confirmed 54 minutes ago. Posted 30+ days ago.

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