Community Manager
San Francisco, CA
Community Manager Job Summary
At Bay Area Property Services, our motto is “Leave it better than you found it,” and we live that
motto every day. By continually improving the service we offer our customers and providing
our team with the resources they need, we have the power to create communities wherever
we go. As an engaging, high-energy self-starter, the Community Manager embodies our motto
through proactive leadership. With an emphasis on service, a Community Manager is
organized and articulate and consistently puts the customer first.
By partnering with multiple Boards of Directors, the Community Manager must build
longstanding relationships to assist in the development of goals for each Homeowner’s
Associations. Then, the Community Manager will support the Boards of Directors in deploying
the right strategic plans to meet those goals. All major community projects and issues will be
managed by the Community Manager.
The Community Manager is equipped with industry expertise and comprehensive knowledge
of management practices, accounting procedures, personnel practices, Association CC&Rs and
Bylaws, inventory and procurement, contract relations, association maintenance, and safety
practices. This position includes managing several different accounts during attrition,
transition, and/or account setup. This position also involves working with various department
representatives throughout the company to ensure that all tasks and projects are completed
to meet the needs of our clients. Prior management experience as a portfolio manager is
required, and candidates must hold a CCAM® designation or CMCA®/AMS® designation.
Essential Duties and Responsibilities
To perform this position successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
requirements are met such that the Board of Directors and Association remain
in compliance.
relations. Coordinate, attend and have oversight of all client meetings.
Create agendas for Board and Committee meetings and packets (Board Packets)
in accordance with company procedures. Responsible for all Board meeting followup, meeting minutes, and correspondence.
rules and policies of the Association to new owners (which can also be processed
during
escrow); prepare and distribute revisions and amendments of existing rules and policy to
all homeowners.
service provider who is working in the Association’s common areas and report the
progress made to the Board.
maintenance requests. Report, as appropriate, on the status of requests and work
in progress to the Board.
scheduled per the management contract. When site inspectors are not available,
complete the routine site inspection per the management contract. Notify the board
after the site inspector’s walk of recommendations being provided including
documented violations. Confirm violations are prepared by administrative assistant.
Meet with homeowners when needed to discuss noncompliance issues and
schedule/attend job walkthroughs with vendors.
and comprehension. This may also be conducted in conjunction with the assigned
financial representative within the company.
to billing, collection, budget, taxes, audit and financial statement preparation.
the Board any deficiency in the budget.
oversee liens, foreclosures and collection efforts made to collect delinquent
homeowner
assessments.
Board.
authorized limit and submit bids to the Board for review and approval. Provide
comprehensive bid comparison charts.
association. This may also be conducted with the assistance of the association’s general
counsel.
and update the association’s annual calendar.
coverage. This may also be coordinated with the association’s insurance broker/agent.
Manage association insurance claims. Timely disperse funds to vendors and
homeowners affected. Provide board status updates and provide board support for
deductible responsibility. Track and bill additional services provided per management
contract.
associations. Manage and submit all additional billing for services provided
outside of the management contract biweekly.
be conducted with the association’s general counsel. Track and bill additional
services provided per management contract.
contract. Oversee the violation and enforcement of the community house rules.. Oversee
violations being issued by the administrative assistant. Confirm the violation report is being
updated by administrative assistant. Provide a copy of the violation report to the board.
process/election recalls.
standardized hard copy and electronic system.
and professional manner.
the Association.
addresses, emails, and telephone numbers of all unit owners and tenants.
behalf.
whether employed by the Association or otherwise.
governing documents.
clients, potential clients, and other meetings as necessary.
additional management services.
and submit additional billing report timely.
done outside of the scope of work.
coverage.
Knowledge and Skills
city government, or related experience.
and building strong teams.
personnel practices, Association CC&Rs and Bylaws, inventory and procurement,
contract relations, association maintenance, and safety practices.
skills with the ability to draft, coordinate and make presentations in a Board meeting
setting and a large audience.
goal development.
numbers and the ability to explain same to a larger audience, particularly the Board of
Directors.
inquiries and client concerns effectively and independently.
working in a fast-paced, multitasking environment.
including resident homeowners, committees, and boards of directors.
Minimum Education
Working Conditions
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
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