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Overview

Role Profile

Training Manager

Role Definition

Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees? skills, performance, productivity and quality of work

Roles and Responsibilities

Identifying and assessing future and current training needs

Drawing an overall or individualized training approach

Deploying a different variety of training methods for specified needs and outcomes

Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers

Conduct effective induction and orientation sessions

Monitor and evaluate training program?s effectiveness, success and ROI periodically and report on them

Manage training budget

Provide opportunities for ongoing development

Resolve any specific problems and tailor training programs as necessary

Maintain a keen understanding of training trends, developments and best practices

Certifications and Assessments

Domain Process Training Certification, Master Trainer Certification, Role specific Industry certification is desirable

Education

Graduate

Knowledge

Must Have

'Knowledge of learning and development best practices

A proven track record of training program development and management

Excellent leadership skills

Excellent written and oral communication skills

At least a bachelor?s degree in education, human resources or a related discipline

Professional certification, such as CPTM, is preferred

Good to have

  • Advanced Research Skills
  • Content Design & Development Skills
  • Experience in handling LMS activities

Experience

Must Have

Proven work experience as a training manager

Track record in designing and executing successful training programs

Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e- learning, workshops, simulations etc)

Excellent communication and leadership skills

Ability to plan, multi-task and manage time effectively

Strong writing and record keeping ability for reports and training manuals

Ensuring strategic alignment of the training department with business goals

Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance

Identifying training needs by consulting with stakeholders and using needs assessments

Developing and delivering training solutions that meet business needs

Optimizing training processes for efficiency

Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training

Managing the technologies and technical personnel required to develop, manage and deliver training

Good to have

A Deep Knowledge of the Business

Behavioral Skills and Attributes

Assertive Communication

Conflict Resolution Mindset

Self-improvement Mindset

Good Stress Management/Resilience

Patience

Customer Centricity

Coaching and Mentoring abilities

Mandatory Skills

Geographic Information Systems(Maps)

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Confirmed 13 minutes ago. Posted a month ago.

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