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About the role:

Head of Cocoa TIGA (Turkey Israel Georgia Azerbaijan) is accountable for all cocoa product sales volume and cocoa powder premiums in TIGA.

She/ He responsible for developing sales volume and increasing premium with the defined local, regional and international customer base; plus managing inter-flows from Western Europe, Asia and Africa are the essential responsibilities of this role.

Key responsibilities include: 

  • To be the point of contact of Cocoa Business within BC for all customers in TIGA and takes full responsibility for the cocoa business &cocoa distributors in a professional manner
  • Takes decisions to manage complexity of cocoa regions in the most efficient way (Asia/Africa/Europe)
  • Proactively supports the sales organization for additional opportunities outside the existing customer base
  • Acts as TIGA’s ‘customers’ voice within Global Cocoa to ensure customer satisfaction and continuity of business relationship
  • Developing a strategic plan for the region and be accountable for the execution of it in order to increase volume & premium
  • Develops a strong network of contacts within BC (Customer Care, Marketing, Sourcing, Finance and Supply Chain) in order to support day to day business in the region and pro-actively supports the sales team, distributors & customers
  • Be able to translate Cocoa Bean & Product markets to the sales team and customers about trends to support purchasing strategies of the customers
  • Understand customer market, capability & position in order to create a business development plan per customer to drive growth
  • Indirect management of Sales teams in order to be successful in their job of selling cocoa products
  • Direct management of the team to achieve targets
  • Develop positive working relationships with key stakeholders on customers side including, buying, technical, NPD and supply chain departments and recognize key decision makers
  • Building strong relationship with Chocolate counterpart within region as well as Cocoa Regions is Asia/Africa/Europe

About you:

  • Bachelor’s Degree in Economics or commerce related field
  • 10+ years in commercial working experience
  • 5+ years in Cocoa trading/product experience
  • Fluent in English
  • Regular travel within region and to BC locations (Louviers, Hamburg, Zurich) required (on average 60% of work time)
  • Deep understanding of Terminal Commodity Markets (preferably Cocoa beans)
  • Understanding of cocoa powder and technical aspects
  • Commercial drive to make the deal in the interest of BC & customer
  • Relationship builder & team player
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Confirmed 13 hours ago. Posted 30+ days ago.

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