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Job Details:

Salary range: £18.57 per hour 

Work location: 1 Regency Place, London SW1P 2EB

Hours per week: Various 

Contract type: Casual 

Closing date: 31 March 2024

Contact details for Informal discussion: Ray Sassa, Senior Anatomical Pathology Technologist, via email: rsassa@westminster.gov.uk

About Us:

THE EXTRAORDINARY STORY OF MOHAMAD’S CUSTOMER SERVICE SKILLS

Public Protection & Licensing in Westminster City Council is a world of extraordinary stories. Where people are passionate about keeping our streets safe and clean. 

Take Mohamad, a City Inspector who looks after the Little Venice ward. No two days are the same for Mohamad when he's out and about conducting ward inspections. He could be doing a licensing premises inspection one day and advising businesses and residents on the proper way to handle their waste on another. But before he joined Westminster, he used to work in banking, where he honed his skills in customer service and people management. 

And those skills matters because, while he occasionally needs to enforce the law, his job is mostly about building strong relationships: educating businesses and residents about the impact of certain enviro-crimes. 

One day he came across some unmarked commercial waste dumped on Edgware Road. Following procedures, he investigated this waste, carefully collecting evidence. Yet, despite his attempts to make contact with the commercial premises, the owners wouldn’t cooperate. Digging deeper, he worked collaboratively with different Westminster departments such as businesses rates and licensing, and discovered multiple businesses registered at the same address. After issuing six different notices, three of the business failed to comply and were successfully prosecuted. 

So while Mohamad’s successfully swapped his financial know-how for expertise in local authority legislation, it’s his people skills and powers of persuasion he’s still proudest of. 

The Role:

As an Anatomical Pathology Technician you can make your own powerful contribution by joining our bank of exceptional colleagues who prefer the flexibility of being on zero-hour contracts. 

Joining our fast-paced mortuary team, you will play a vital role in safeguarding public health in the heart of London, by handling a broad variety of activities within the mortuary. 

Putting the dignity of the deceased at the heart of your work, you will conduct a range of activities including organising formal viewings for relatives, and managing the administrative side of receiving bodies into the mortuary, and releasing them for burial or cremation. 

You will also assist Pathologists with coronial post-mortem examinations, so with plenty of supervision and learning opportunities, you will have the unique opportunity to develop your skills with the support of a respectful and informative team. With plenty of variety in every day, you will work with a broad range of people including colleagues from the HM Coroner’s Office, the Police, numerous funeral directors and of course, next of kin who are making funeral and cremation plans – so supporting relatives and key stakeholders involved in mortuary activities will be an essential part of your day. 

Please refer to the Job Description for more information

About You:

This is the perfect opportunity for an individual who is interested in mortuary case work. It is possible that you will be new to the sector (though mortuary case work experience would obviously useful) or you may already be working in the sector, and you would like to take on some extra hours for an additional source of income. Either way, we are offering an hourly rate of £18.57 (which is band 2 step 3 equivalent), plus the opportunity to become accredited, so that you can continue to work in the field.

With fixed working hours, your caseload will be dictated by the Coroner’s Service, and you will take part in our out-of-hours service and on-call system. You will therefore need a good degree of flexibility, and you will be comfortable working unsupervised on agreed tasks. With good organisation and project delivery skills, you will be comfortable using a variety of information systems and technology. Crucially, you will have fantastic communication and customer service skills, with the ability to write concise reports and update computerised records.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

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