Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.
Founded in 2001 and headquartered in Seattle, WA, Slalom has organically grown to nearly 4,000 employees. We were named one of Fortune’s 100 Best Companies to Work For in 2016 and are regularly recognized by our employees as a best place to work. You can find us in 25 cities across the U.S., U.K., and Canada.
Organizational Effectiveness Consultant
- Responsibilities:Understand the client’s business to design effective processes, organizations, and change and learning programs to drive real business benefits
- Create and execute improvement plans adapted to the client environment
- Mentor clients, work on projects independently, participate as a team member, or lead teams of less experienced consultants and/or clients to successful project delivery
- Work in multiple disciplines across industries and build client knowledge and credibility quickly (projects vary in length, lasting anywhere from a few weeks to several months
- Design and conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner
- Support the execution of plans by employee-facing managers and business leaders
- Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes
- Identify resistance and performance gaps, and work to develop and implement corrective actions
- Work with project teams to integrate change management activities into overall project plans
- Work with communication, training, HR, and OD specialists in the formulation of particular plans and activities to support project implementation
- Qualifications:5+ years of process, organization, change and/or learning improvement experience leading enterprise-level process improvement projects
- Training in a formal process, organization, change and/or learning improvement methodology at an enterprise-level client or employer, including: project definition, process measurement, analysis, and implementation (including benefits-realization plans)
- Strong leadership skills, including a history of increasing leadership responsibility and career growth in process improvement
- A history of mentoring and or teaching others to use process, organization, change, and/or learning improvement methodologies
- Outstanding communication skills with audiences of all levels
- Ability to apply a structured change leadership approach and methodology for the people-side change caused by projects and change efforts
- Ability to develop a change leadership strategy based on a situational awareness of changes and the groups impacted
- Ability to identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address concerns
- Ability to develop a set of actionable and targeted change leadership plans, including a communication plan, sponsor roadmap, coaching plan, training plan, and resistance management plan
Slalom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.