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Role purpose:

Work closely with teams in the identification of business requirements, functional design, 

process design

Unlock wholistic Digital Transformation framework and strategy in Vodacom South Africa

Analyses business processes, identify potential automation opportunities, and propose a Plan of 

Intelligent Automation pipeline.

Identify and unlock opportunities to re-use and scale automation processes across all the 

Vodacom African markets

Ensure standard for Analysis and documentation is maintained.

Assist market squads by providing insights for business benefits 

Unlock and execute on Group process re-useability strategy

Execute on best practices, routines and innovative solutions to improve levels of digitisation and 

quality of output

Have clear understanding of 

end-to-end processes assessment, 

identify opportunities for digitisation using various technologies, which include, but not 

limited to Robotics Process Automation, Machine Learning, Natural Language 

Understanding , Optical Character Recognition etc

Understand customer experience and data insights to inform value ads in the process.

Create and maintain a standard of building quality business case for intelligent automation

Report on deviations that could derail the achievements against targets

Lead and facilitate compilation of business cases for reengineering and automation 

Your responsibilities will include:

Execute on strategy growth opportunities in the Intelligent Automation space

Guide IB market BA’s in developing, configuring and optimizing 

automation processes from inception through to deployment

Assess processes, take measurements and interpret data

Develop best practices, routines and innovative solutions to improve customer experience, fast track revenue generation and capex/opex spend reduction

Perform risk assessments

Quantify business benefits linked to digitisation

Perform post-implementation review

Guide all markets on Intelligent 

Automation best practice standards

The ideal candidate for this role will have:

Technical / professional qualifications: 

Post Grad Degree in Commerce or 

Information Technology; Engineering degrees will be 

considered with demonstrated Business Analyst experience

5-7 years’ experience performing 

process improvements, with a strong preference for candidates 

with automation and consultancy industry experience.

Min 4 years of RPA hands on experience. 

Strong working knowledge of concepts like Intelligent Automation

At least 5 to 7 end-to-end implementations

Core competencies, knowledge, and experience:

Strong interpersonal and communication skills are required.

Ability to influence and get stakeholder buy-in

Analytical thinker with interpersonal skills

Ability to apply a disciplined experimental and design thinking approach to solving problems using data and current statistical tools

Basic know how of infrastructure topologies. 

In-depth knowledge of business process modelling with exposure to business processes modelling. 

Ability to run design-thinking workshop for process re- engineering and process optimization. 

Process development. 

Ability to build business case for digitisation

Closing date for Applications: 22 September 2023

The base location for this role is, Vodacom Campus, Midrand. 

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

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Confirmed 17 hours ago. Posted 30+ days ago.

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