Job Description STDT SVC MGR 1 Working Title Assistant Dean and Director of Undergraduate Business Programs Job Code 000322 Grade 23 Department Name BUS Infrast Admin Prgm Srv Sup - D01039 Department Head Yunzeng Wang Supervisor Yunzeng Wang Effective Date
Job Code Title FTE 004545 STDT ACAD ADVISOR 3 3.0 004546 STDT ACAD ADVISOR 4 1.0
Spends the majority of time (50% or more) achieving organizational objectives through the coordinated achievements of subordinate staff. Establishes departmental goals and objectives, functions with autonomy. Manages the accountability and stewardship of human, financial, and often physical resources in compliance with departmental and organizational goals and objectives. Ensures subordinate supervisors and professionals adhere to defined internal controls. Manages systems and procedures to protect departmental assets.
Manages a centralized student services unit or a group of student services advisors in a department, school, or college. Formulates policies and procedures for the student services program. Develops the long term organizational goals of the unit. Manages the financial and human resources for the program.
The School of Business at the University of California, Riverside is a nationally-ranked and internationally recognized AACSB-accredited business school. With over 14,000 alumni all over the world, it is home to the largest undergraduate business program in the University of California system, as well as to the A. Gary Anderson Graduate School of Management, which features an MBA, Ph.D., Professional MBA, Master of Professional Accountancy (MPAc), Master of Finance (MFin), and Master of Business Analytics (MSBA) programs. The school is positioned as a center of excellence in business education through cutting-edge research on the business challenges of the 21st century. The Assistant Dean of Undergraduate Business Programs will be responsible for overseeing the Academic Advising and Student Services program for the Undergraduate Business Programs Office in the School of Business. The Assistant Dean will assist the Dean, Department Chair, Associate Dean, faculty, and students in academic advising, recruitment, admissions, financial aid, visa/immigration matters, student orientation, events, and career-related programs. The incumbent will be responsible for student orientation and events, career counseling, and related programs. Scope includes the development and implementation of budgets, oversight of all staff and operational activities, and implementation of curricular and other academic and administrative activities to ensure a coherent and high-quality undergraduate experience. The Assistant Dean will develop and oversee the dissemination of strategic communications; develop and implement long-range plans for academic support programs, policies, and procedures; translate policies into operational structure and serve as a member of the Dean's senior leadership team. The incumbent exercises leadership and discretionary authority to solve managerial and programmatic concerns; and utilizes a high degree of independence, ingenuity, and analytical skills to resolve complex problems without precedent and/or structure. The Assistant Dean will act as the liaison between the School and external offices (Campus, UC-wide, public) on a variety of matters related to the undergraduate business program office.
Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required Advanced degree in Counseling, Student Development, Education, or other related area. Preferred
Experience Requirement 8 - 13 years of related experience. Required 3 years of experience leading a higher education academic advising unit. Preferred Minimum of 3 years of experience advising business major (or related) students. Preferred Previous supervisory/managerial experience. Preferred
Certification Requirement Member of National Academic Advising Association (NACADA) Preferred Member of National Association of Student Personnel Administrators (NASPA) Preferred
Condition Requirement
Description % Time Manages student services programs.
20 Makes decisions on performance, salary actions, hiring decisions and other human resources related issues of managed staff.
15 Provides direction to professional student services advisors on the more complex issues encountered.
10 Evaluates the effectiveness of the student services function, and makes changes to the program to provide better service to organizational management, faculty, and students.
10 Responsible for conducting research, data analysis and drafting proposals as needed for special projects to address college challenges including proposing changes to current college service delivery models and to ensure the college meets undergraduate student enrollment needs and student service benchmarks to increase undergraduate retention and graduation rates.
10 Plans, develops, and administers the student services budget for the organization.
5 Recognizes issues that have organization impact or future implications and advises employees accordingly.
5 Represents the student services unit to the organization community and relevant external constituencies.
5 Decides which resources will be committed to goals and objectives and how they will be allocated.
5 Leads the development, implementation, staffing, and operations of programs and services encompassing advising, retention, financial aid, career, and opportunities for growth such as interdisciplinary studies, internship and mentoring programs, and student community service activities.
5 Support the Associate Dean for the Undergraduate Program by building relationships with various industries, partners, and potential employers and connecting them with our students.
5 Participate as an advisor within the School of Business Leadership Council and be responsible for their budget.
5
Knowledge/Skill/Ability Requirement Skills in monitoring/assessing people, processes or services, to make improvements. Required Ability in problem identification, reasoning. Required Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do. Required Ability to develop original ideas to solve problems, persuade others, and lead. Required Advanced knowledge of advising and counseling techniques. Required Excellent communication skills, written and verbal. Ability to write concisely, persuasively, and in summary form. Skill to compose, edit and proofread narrative sections of printed information. Ability to express verbally one's position, plan of action, evaluation or interpretation in a professional, concise, and courteous manner. Required Excellent interpersonal skills to communicate with faculty, students and staff using tact, diplomacy and discretion. Strong negotiating skills to resolve conflicts among staff, faculty, and students. Strong leadership, organizational, negotiation, decision-making and management skills. Required Knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Preferred Advanced working knowledge of Excel and demonstrated ability to develop complex statistical analysis, forecasts and data projections related to undergraduate programmatic matters. Preferred High-level critical thinking and interpretive skills to analyze situations, define problems, identify concerns, develop, propose and implement solutions. Creativity to analyze and solve unusual and new problems in ways that establish effective and efficient procedures. Preferred Ability to analyze work situations and implement long range plans to develop systems and procedures to fulfill complex organizational needs. Preferred Knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Preferred
Special Condition Requirement
General Direction
Campus
Is Critical Position: Yes
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