Account Executive, Major Accounts


About the Team

We are looking for an Account Executive, Major Accounts to join our team in Japan. Reporting to the Head of Major Accounts Sales in our fast-growing Tokyo office, you will work with clients to provide them the right Zoom services that meet their video, phone, room systems, digital events and online meeting needs. Working in a defined industry-based territory you will proactively engage with targeted companies, winning their trust while contributing to Workplace Transformation.

We are built on a Culture of Caring, with the commitment to Delivering Happiness to our customers, team members, and ourselves. If you share a similar passion, we would love to hear from you!

About the Role

  • Achieve sales objectives at the major accounts level
  • Qualify leads and perform needs assessment, engaging technical resources
  • Create client presentations, proposals and coordinate quarterly business reviews
  • Conduct high-level conversations with C-level and VP-level Executives
  • Use solution-selling and value-selling techniques to guide sales process to close
  • Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
  • Upsell and leverage business from new and established customer relationships
  • Utilize CRM solution to provide accurate sales activity tracking and status updates
  • Work with management to provide forecasts, identify trending opportunities / challenges, and provide recommended solutions
  • Keep informed of product line, competition and industry trends that may affect client business activities
  • Leverage key customer relationships for video testimonials and case studies

About You

  • 8+ years of Enterprise Sales / Account Executive experience in a Technology company
  • Experienced selling Video Collaboration or Cloud Software solutions
  • High-Touch Sales Experience, closely working with our Channel and Strategic Partners
  • Business forecasting, pipeline development and account management skills
  • Proven history of ensuring client satisfaction, achieving a consistent track record, and collaborating with team members
  • Experience conducting product demonstrations with the ability to build relevant, strategic messaging
  • Native Japanese, Business English Fluency


At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team
  • Browse Awards and Employee Reviews on Comparably
  • Visit our Blog
  • Zoom with us!
  • Find us on social at the links below and on Instagram
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Confirmed 16 hours ago. Posted 30+ days ago.

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