The Cloud Services Product Manager will integrate with executive, technical, production, and sales teams to define the product strategy and roadmap for all cloud-based products, from ideation through product launch.
Responsibilities:
- Product Strategy:
- Develop and execute a comprehensive product strategy for cloud services, Industrial IoT, and Machine-to-Machine (M2M) solutions, aligning with the company's business objectives and market demands for the water and wastewater sector.
- Identify market trends and customer needs to inform product development and enhancement.
- Identify potential product launch and lifecycle risks, and develop mitigation strategies.
- Product Development:
- Collaborate with cross-functional teams, including engineering, marketing, sales, and support, to drive the development and release of cloud services.
- Define and prioritize features based on customer feedback, industry trends, and competitive analysis.
- Ensure the product's scalability and adaptability to different customer segments and technological environments.
- Market Analysis:
- Conduct market research to understand customer needs, industry trends, and competitive landscape.
- Analyze data and feedback to make informed decisions regarding product features, enhancements, and positioning.
- Product Lifecycle Management:
- Manage the entire product lifecycle, from ideation to end-of-life, ensuring that products meet quality standards and are delivered on time and within budget.
- Work with engineering teams to create and maintain a product roadmap.
- Define and monitor key performance indicators (KPIs) to update internal stakeholders on product success.
- Go-to-Market Strategy:
- Collaborate with marketing and sales teams to develop go-to-market strategies, including positioning, messaging, channel strategies, and pricing.
- Support sales efforts by providing product training and creating sales collateral.
- Customer Engagement:
- Act as a primary point of contact for customer feedback and issues related to cloud services.
- Develop and maintain strong relationships with key customers to gather insights and feedback.
- Cross-Functional Collaboration:
- Work closely with cross-functional teams to ensure product goals, timelines, and deliverables alignment.
- Communicate product updates and changes to internal stakeholders.
Qualifications:
- Education:
- Bachelor's or Master's degree in business, marketing, computer science, or a related field.
- Experience:
- Proven experience in technology product management within the municipal water & wastewater space
- Experience with Agile development methodologies.
- Technical Knowledge:
- Solid understanding of cloud computing technologies and services.
- Familiarity with industry-standard cloud platforms (e.g., AWS, Azure, Google Cloud).
- Communication Skills:
- Excellent communication and interpersonal skills.
- Ability to convey complex technical concepts to both technical and non-technical stakeholders.
- Analytical Skills:
- Strong analytical and problem-solving skills.
- Ability to use data to make informed decisions.
- Leadership:
- Proven leadership skills with the ability to motivate and guide cross-functional teams.
- Results-oriented with a focus on driving product success.
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