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Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

Get to know the team

Grab Support’s goal is to assist our consumers on the journeys of their lives and become an enabler of seamless and meaningful interactions between Grab, its consumers, and partners. 

We are using cutting edge technologies to solve support problems for all verticals at Grab by building services and applying AI/ML to highly scalable, reliable and available services.

Get to know the role

We are looking for a Lead FullStack engineer to contribute to our internal tooling products used for our agents to serve Passengers, Drivers and Merchants. You will have opportunities to work on multiple backend service clusters as well as key frontend stacks. These services are the top entry points for Grab support with millions of visitors every day across seven countries in total.

The Day-to-Day Activities

  • Design and enhance cutting edge services setting a high standard for availability, scalability, latency, and efficiency of Grab's range of products
  • Build and deploy performant modern web applications
  • Work with engineering team to explore and create new design / architectures geared towards scale and performance
  • Participate in code and design reviews to maintain our high development standards
  • Engage in service capacity and demand planning, software performance analysis, tuning and optimization
  • Collaborate with product and experience teams to define and prototype feature specifications
  • Work closely with infrastructure team in building and scaling back-end services as well as performing root cause analysis investigations
  • Design, build, analyze and fix large-scale systems
  • Learn full stack performance tuning and optimization
  • Debug and modify complex, production software that serve millions of users in southeast asia

Qualifications

The Must-Haves

  • A degree in Computer Science, Software Engineering, Information Technology or related fields
  • 7+ years of experience in software engineering in a distributed systems environment
  • Strong Computer Science fundamentals in algorithms and data structures
  • Familiarity with running large scale web services; understanding of systems internals and networking are a necessary
  • Strong understanding of system performance and scaling
  • Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability
  • Strong programming skills in ReactJS and GoLang.

The Nice-to-haves

  • Experience with Ruby on Rails
  • Experience with GraphQL query language

Tech Stack

  • Our core services tech stack consists of Golang with Redis, MySQL, DynamoDB, Elasticsearch data stores. They all run on the AWS cloud infrastructure with auto-scaling abilities. 
  • Our web app platform coverage includes ReactJS, HTML5, CSS and Javascript.
  • We use GitLab for our code repository and we adhere to the basic Continuous Delivery tenets utilizing a host of tools to support our release pipeline and code quality. These include GitLab CI, DataDog, Kibana.

Additional Information

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

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Confirmed 9 minutes ago. Posted 30+ days ago.

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