Food and Beverage Stewarding Supervisor

Fairmont Hotels & Resorts

Primary Location

Canada-Lake Louise-The Fairmont Chateau Lake Louise

Employee Status



Food and Beverage Stewarding Supervisor

Every memorable dining experience at Fairmont Chateau Lake Louise begins behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations. Support a skilled and engaged team as Stewarding Supervisor, where your care and inspection of all flatware, tableware and kitchen equipment will ensure a superior standard.



Hotel Overview: Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!


Summary of Responsibilities:
Reporting to the Chief Steward, responsibilities and essential job functions include but are not limited to the following:             
  • Lead, teach, coach and inspire a team of up to 50 staff, including Stewards, Van drivers and equipment stockers for the day, evening or night team
  • Ensuring all colleagues arrive for their shift on time, well groomed and ready to work
  • Assign work station to all colleagues during line-up and pass on events and information
  • Ensuring that all colleagues are following the proper procedures and standards set in place by the department and the hotel
  • Responsible for the opening and closing shift
  • Ensure that all Kitchens are Cleaned, Organized and sanitized
  • Ensure all daily tasks list are completed
  • Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction
  • Ensuring that garbage & recycling removal is being done in a timely manner and done according to the rules set in place by the hotel and Parks Canada
  • Assist in the correct usage of all chemicals within the department and outlets, including appropriate training in accordance with provincial WHMIS legislation
  • Conduct individual development discussion and performance reviews as assigned on a monthly basis
  • Conduct performance discussions and ensure all progressive corrective actions forms are completed correctly and in a timely manner
  • Assist any outlets and culinary team for any kind of resource request
  • Ensuring all equipment is cleaned, maintained and properly stored after an event
  • Attend and participate in departmental meetings
  • Perform walkthrough with Assistant and Chief Steward on a regular basis
  • Ensure all storage room are kept clean and organized
  • Filling positions within the department when needed
  • Foster an environment of cooperation within the department and between other departments within the hotel.  Encourage participation and input from all colleagues while promoting professional work habits that will ensure that the department is being guided at all time by Fairmont’s Mission, Vision and Values
  • Have a proactive eye for detail and cleanliness
  • Actively participate in hotel committee (Service plus, environmental, learning, Health and Safety…)
  • Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program
  • Adhere to all environmental policies and programs as required
  • Other reasonable duties as assigned
  • Follow department policies, procedures and service standards
  • Maintain a clean and safe work environment
  • Other duties as assigned


  • Previous experience in food and beverage
  • Knowledge of Food and Beverage and Stewarding an asset
  • Previous leadership experience an asset
  • Excellent communication and organisational skills
  • Attention to detail
  • A Valid Alberta Driver’s License is an Asset
  • First aid, WHMIS and Food Safe Handling course an asset
Physical Aspects of Position (include but are not limited to): 
  • Constant standing and walking throughout shift
  • Able to reach height of 6 feet to store equipment on a regular basis is a requirement of the job
  • Able to lift up equipment up to 50lbs often during the work day
  • Able to push and pull heavy equipment up to 500lbs
Visa Requirements: Applicant must be legally eligible to work in Canada.
We encourage you to visit our website to learn more about living and working in Lake Louise!

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Job Level

Management / Supervisory




Rotating / Shift Work

Closing Date

12.Aug.2017, 3:59:00 AM

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Confirmed 11 hours ago. Posted 30+ days ago.

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