We are Multiverse, a tech startup on a mission and one of the fastest growing companies in Europe. We’re building an outstanding alternative to university and corporate training, to develop a diverse group of future leaders, through apprenticeships. In Europe we are expanding rapidly and already work with over 300 clients including Facebook, Morgan Stanley, KPMG, Kantar, Citi and Microsoft and have just opened in America. 2021 is going to be big. We have just closed our Series B funding round , the largest venture raise from a european EdTech company in history, led by General Catalyst and GV to accelerate our expansion into the US.
tl;dr: Multiverse is looking for an Enterprise Customer Success Manager who can help us drive value for our world leading employer partners, and in doing so unlock the best opportunities for apprentices across North America. In doing so, we’ll democratize access to the best careers and build an outstanding alternative to college and corporate training. Details below!
We’re now looking for an exceptional person to be our first Enterprise Customer Success Manager. With deep expertise in client relationships, the enterprise customer success manager will nurture and grow our enterprise client relationships, focusing on unlocking value for our customers, delighting and delivering against their ROI expectations.
This is an opportunity to work for one of the world’s hottest businesses, learn a playbook that has proven successful at multiple pre-IPO companies, and to have fun helping to scale a young business that is helping to solve some of the UK’s biggest social issues.
You will be taught skills that will have a significant impact on the rest of your career: how to excel at building champions; how to strategically drive a book of business; how to create and execute success plans.
Once here, you will be
What you bring
What's in it for you?
We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.