InterContinental Hotels Group

Kimpton Fitzroy London are looking for a Front Office Team Member

A London Hotel Like No Other, Kimpton Fitzroy London is a 19th-century iconic building which meets the London of today: From the outside, the landmark building, which occupies a full block along the eastern side of Russell Square in Bloomsbury, looks every bit the part of grande dame. Inside, though, contemporary interiors beckon the discerning traveller to settle in and stay a while want to be part of this Lifestyle Luxury property?

We are Looking for a Front Office Team Member who can work a minimum 24 Hour per week.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required.

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests. A Kimpton stay is a laid-back and original luxury experience that offers guests the finer things without the fuss. No detail is too small, and no request is too large. Our commitment to deliver heartfelt care, unique design and quality in surprising ways gives you an experience you’ll treasure forever whether you are a guest or a member of our family.

What’s in for you as a Front Office Team Member (just in case you need more persuading)

Not bragging but we are part of the IHG hotels and Resort family, FTSE 100 Company, market leader in delivering True Hospitality for Good around the world.

• £9.85 per hour 
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 
• Worldwide employee and friends & family hotel room rates
• Discounts on retail and various activities through our benefit portal
• Employee assistance programme 24/7
• Recognition programmes
• Opportunities for career progression and to transfer around the world
• Meals whilst on duty
• Opportunities to get involved in our charitable and community activities
• Most importantly, we’ll help you grow, and develop you as an individual

You will feel at home with us if you are looking for a place where you can

• Be yourself: Bring in your individuality and the best and ever improving version of you. Who you are is who we are. So bring the real you.
• Lead yourself: Do the right thing when nobody is watching and take initiative. Find creative new ways to delight guests and colleagues, we trust you to learn, grow and continually improve at whatever you do.
• Make it count: Create ridiculously personal experiences (for our guests and our colleagues). What you do matters. You matter.

To succeed as a Front Office Team member you will need:

• To be passionate about delivering great service and be guest focused
• Previous experience in Receptionist, Guest Relations, Concierge
• Experience with handling guests queries and complaints
• To be willing to learn new things and work as part of a wide hotel team
• Will work a mixture of Day & Night Shifts

Working at Kimpton is not just about working. And it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.

Do you have what it takes? We’d love to hear from you.

Please click ‘apply’ now!?

You must meet the legal requirements to work in the UK.