Director, Supply Chain and Operations - West U.S. Region



Brambles companies, including CHEP, help move more goods to more people, in more places than any other organisation on earth. Our 330 million pallets, crates and containers are continuously in motion, forming the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, Brambles created one of the world's most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. Brambles primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. The Group employs more than 10,000 people and operates in over 60 countries with its largest operations in North America and Western Europe. For further information, please visit

Job Description

The Director, Supply Chain West US Operations will have overall responsibility for all activities in the plant network, including all sort, repair, heat treat in the network, and those same activities with respect to CHEP pallets handled within CHEP facilities. This role will also have responsibility over transportation activities, implementation of all network optimization and standardization activities, human resources, compliance, and other activities in the plant network. While ultimately responsible for all operational best practices, standardization, and related metrics, this role will also have responsibility of the outcome of Logistics processes and day to day execution to assure fulfilment. In addition, a critical link to the customer and will be responsible for working cross-functionally with the Zero Harm, Commercial, Transportation, Planning and Quality functions to drive continuous improvement strategies across the US network.

Number of Locations/States: 8 States

This position can be located in CA, AZ, OR, WA, NV, ID, MT, WY; it requires 60-75% travel and needs to be close to a major airport

Major/Key Accountabilities

  • Lead and foster a culture of Zero Harm;
  • Responsible for design and development of strategic supply chain initiatives and strategic workforce planning within their assigned territory 
  • Responsible for operational nodes including all CHEP run and 3rd Party facilities, transportation, and operational activities at assigned Service Centers and TPM locations;
  • Maintain and exceed targeted goals with regards to P & L responsibility for all CHEP run, TPM and 3rd Party operations
  • Effectively develop 3rd party relationships with continuous focus on reducing costs through cooperative initiatives and amicable negotiations.
  • Lead and drive cost control initiatives and process control
  • Continually review operations activities, including local transportation activities to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD)
  • Drive Safety improvements (Zero Harm) across the Plant Network
  • Ensure the consistent execution of all SOPs throughout Operations and ensure supply chain coordination within the Commercial Organization, CHEP USA, Global Quality, Zero Harm, Procurement, Engineering, Strategic Network Planning, and Logistics.
  • Develop a balanced approach to maximize best operational practices and cost efficiencies across the network while maintaining critical quality and raw material utilization standards necessary to maintain customer satisfaction and profitability
  • Drive network optimization and material flow within their assigned geography
  • Lead standardization strategy in the business
  • Drive compliance through teamwork for all Standard Operating Procedures
  • Lean, Six Sigma, Value Stream Mapping opportunities to effectively eliminate waste and drive operational cost to defined targets 
  • Provide visionary leadership to Operations, Territory, Plant Managers and other functional leads.
  • Responsible for the development and implementation of effective plant based employee retention strategies to increase productivity and exceed production targets
  • Provide leadership and development to all staff, direct and indirect reports, to effectively attract, train, evaluate, motivate, delegate talent to drive increased engagement and team performance
  • Develop internal team to maximize KPI results and build a solid succession plan for all People Manager positions


  • Contribute to the overall achievement of
  • Achievement of Production Targets
  • Profit margin improvement
  • Exceeding Plant KPIs
  • Budget targets
  • Plant, Office and Field Based Employee Turnover Reduction
  • Employee Engagement Scores
  • Customer satisfaction/NPS

Authority/ Decision Making

  • Hiring, Exit, performance management and labor decision making from Director level and below
  • OPEX and CAPEX approval authority
  • Asset acquisition
  • Customer complaints
  • Ability to work autonomously
  • Working in a heavily matrixed environment

Key contacts

  • Executive Level contacts within:
  • Zero Harm
  • Logistics
  • Human Resources
  • Quality, Procurement, Engineering
  • Strategic Network Planning
  • Legal, Finance, Commercial Leads 
  • 3rd Party Suppliers
  • Government Agencies
  • Vendors
  • Logistics Providers
  • Industry Associations
  • 3rd Party Warehousing

Essential Qualifications

  • Bachelor of Science Degree in Engineering/Operations/Supply Chain or related field
  • Strong customer focus orientation
  • Strong organization, problem solving, team motivation and leadership skills
  • Demonstrated ability to work cross-functionally for sustained success
  • Detailed understanding of Supply Chain practices and metrics

Desirable Qualifications

  • MBA or equivalent job experience.
  • LEAN/ Six Sigma Black Belt


  • 10-12 + years’ experience in operational/supply chain related leadership roles
  • Minimum of 8-10 years of people management, to include multi-level managers and in labor intensive operations
  • Large scale budget management
  • Demonstrated history of ever-increasing responsibility and success in rapidly changing environments
  • Demonstrated ability to drive results through teamwork and cross-functional collaboration
  • Proven track record in developing and maintaining supplier and customer relationships
  • Demonstrated ability to develop and manage operational budgets and production targets
  • Demonstrated ability to leverage continuous improvement methodologies (LEAN, Six Sigma, etc) to drive operational efficiency

Skills and Knowledge

  • Strong financial management and analytical skills
  • Excellent communication and presentation skills
  • Ability to work effectively on a national basis both horizontally and vertically
  • Extensive knowledge of the PMS business environment, supply chain and its customers

Languages Essential: English; Desirable: Spanish

Preferred Education


Preferred Level of Work Experience

7 - 10 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at

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Confirmed 6 days ago. Posted 30+ days ago.

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