Commonwealth Bank of Australia

See yourself in our team:

People are a key part of the Commbank Group’s strategy and HR partner with our business units in building a vibrant, customer focused and high integrity culture. Human Resources are the custodians of the employee lifecycle - from acquiring talent, through to leadership development and training, internal mobility, advising on employee relations, and delivering remuneration and benefits programs.

See yourself in our team:

HR Direct is a team of Trusted Advisers who provide simple and easy solutions through quality advice and expertise, first time, anywhere, anytime. The HR Direct team supports employees and managers with their HR Policy, Workplace Relations, Pay and Navigational enquiries.

This role is a 6 month contract.

Do work that matters:

As a Human Resources Adviser, your role will be to understand the HR needs of CBA Group employees and provide accurate, confident and professional advice. Your primary focus will be to deliver exceptional support and coaching to our leaders and employees. Through this, you will ensure the success of HR Direct by achieving its goals as set out to exceed our customer’s expectations.

Your impact and contribution:

• Interact with your customers through all channels including telephone, email and live chat
• Interpreting and applying HR Policies
• Act as change agents, advising and guiding managers on HR policies, processes and procedures.
• Managing Diversity, Safety, Health & Wellbeing enquiries
• Understanding Awards and Agreements and how to apply them in their workplace
• Managing complex Policy enquiries
• Provide coaching and guidance to managers which relates to unacceptable workplace conduct such as but not limited to discrimination, harassment, bullying and victimisation.

We're interested in hearing from people who have:

• Qualification in Human Resources or a Related Business degree an advantage
• The ability to interpret and apply HR policy while providing customer focused solutions to line managers to meet their business needs across all areas of HR, with a focus on Workplace Relations matters such as Awards & Agreements, Personal Illness, Performance Management, Health & Wellbeing
• Be a role model within the centre in capabilities, outcomes and HR expertise.
• A willingness to accept coaching and feedback.

If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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Advertising End Date: 23/04/2021