The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity and justice for all.
UW Surgery’s Surgical Outcomes Research Center (SORCE) has an outstanding opportunity open for a Temporary Research Project Manager.
The Research Project Manager, in close collaboration with senior clinical research staff and faculty Investigators, is responsible for managing significant aspects of up to three patient outcomes projects for the Surgical Outcomes Research Center (SORCE), in addition to managing our Quality Improvement (QI) contract work. Part of UW School of Medicine’s Department of Surgery, SORCE supports outcomes research to improve the quality of surgical care at the local, regional, and national level. This position reports to the Associate Program Director, Clinical Research and supervises 1-4 Research Coordinators.
The current project portfolio for this position includes the following studies:
- Branched Thoracic Endovascular Grafts for the Treatment of Thoraco-Abdominal Aortic Aneurysms (B-TEVAR) (https://www.clinicaltrials.gov/ct2/show/NCT01874197) - multi-site study with ongoing recruitment; manage recruitment and followup, data collection, site monitoring, and regulatory compliance
- The Effectiveness, Safety, and Costs of Guideline-Concordant Lung Nodule Care
- Project portfolio subject to change depending on business needs**
Quality Improvement work includes providing oversight to a team of experienced clinical data reviewers/abstractors, and managing the contracts for the following regional and national quality improvement surgical registries:
- National Surgical Quality Improvement Program (https://www.facs.org/quality-programs/acs-nsqip)
- Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (https://www.facs.org/quality-programs/mbsaqip)
- Surgical Care and Outcomes Assessment Program (https://www.qualityhealth.org/scoap/)
The areas of responsibility for this position fall into these major categories:
- Research Project Administration and Management = 40%
- Human Subjects Research Coordination and Oversight = 30%
- Quality Improvement Contract Management = 20%
- Oversight and Supervision of Research Coordinators and Leads = 10%
This position manages multiple research projects spanning multiple sites, investigators, clinical disciplines, and funding sources. Some of these projects may be related while others may encompass completely unique teams, sites, and/or topic areas. Projects vary in length of time from six months to 5+ years, meaning that this position may be simultaneously working on projects at every stage of life, from start-up to close-out.
SORCE prides itself in having a dynamic, high-performing, and supportive work environment. With a foundation of well-established structure and process, and a commitment to excellence, we respond rapidly to opportunities with innovative and entrepreneurial approaches. All staff at SORCE are asked to manage multiple projects concurrently under deadline pressures and changing priorities; apply critical thinking and sound judgment in managing complex work; and take a solutions-oriented approach to challenges. Collaboration is essential, and a successful candidate will possess the emotional intelligence to build and foster constructive working relationships through open communication, accountability, empathy, and respect.
Position Dimensions and Impact:
SORCE’s mission is to assess the impact of surgical procedures on patients, society, and the healthcare system and improve the practice of surgery through education, training, and policy initiatives. Our research center supports surgical investigators and other healthcare stakeholders interested in evaluating surgical effectiveness, emerging technology, patient-centered outcomes, surgical epidemiology, and quality improvement interventions. Established in 2005, SORCE has grown into a collaboration of researchers from across health science disciplines including several UW faculty, multiple clinical practice sites throughout Washington State, various community partners, and other U.S. research universities. To date, SORCE has received over $100 million in grant support, and currently operates an annual budget of over $6 million.
SORCE’s Project Managers contribute directly to our mission by translating scientific objectives into project operations, driving projects forward, and facilitating the timely completion of key milestones. As supervisors, Project Managers also help foster the professional development of the staff they lead.
SORCE is committed to encouraging diversity and inclusion, and to being a workplace where such values are at the forefront of our daily interactions and our work as a research center. We value and seek diverse team members who are passionate, innovative, and collaborative. All candidates are encouraged to address (as part of their cover letter) how their experiences and perspective on equity, diversity, and inclusion will inform their work at SORCE.
To learn more about SORCE and our current projects, go to: https://www.uwsurgery.org/sorce
Research Project Administration and Management (40%)
- Research Milestone Planning and Oversight: thoroughly understand research project aims and translate into project operations; manage day-to-day operations to ensure deliverables and milestones are met on time and in accordance with SORCE, UW Medicine, and study protocols; delegate both routine and important tasks and decisions (as appropriate); guide and review work of junior staff; share responsibility and accountability with project teams
- Coordination of Investigative Team: liaise between and across Investigators, study staff, participant sites, SORCE Directors, and funders (as necessary) to communicate research objectives, priorities, timelines, and progress; coordinate, participate in, and document project meetings; respond to all queries in a timely manner.
- Management of External Clinical Sites: collaborate and communicate with site investigators and site research teams. Develop training plans, monitor enrollment, training and monitoring visits. Note: external site work will continue to be remote work until University’s COVID-19 travel ban is lifted.
- Study Reporting: produce internal operations reports and sponsor-required reporting
- Fiscal Management: manage elements of project budgets including staff costing allocations and coordination and documentation of purchases (contracts, services, requisitions).
- SORCE Research Process Improvement: contribute to Department of Surgery and SORCE research process improvement by participating in or leading taskforces and special workgroups, and championing research process improvement across the organization
- Research Study Planning: as opportunities arise, collaborate with Investigators and Directors in providing content for grant applications, coordination of planning process/timelines, strategic planning of data collection methods, tools, and reporting, development of study protocols, and production of presentations; may also contribute toward literature reviews
Human Subjects Research Coordination and Oversight (30%)
- Regulatory Management: maintain and update (as necessary) all human subjects regulatory applications and data use applications for assigned studies; interpret, teach, and comply with varying requirements by funding agencies, human subjects boards (IRB), FDA regulations, and other regulatory and oversight bodies.
- Compliance Oversight: ensure project teams adhere to SORCE standards for best practices in human subjects research coordination and are in compliance with all SORCE, Department, University, and Federal policies and regulations; design and deliver training in study protocols and conduct quality assurance monitoring both remotely and in-person for UW and external study sites (nationwide).
- Coordinate Participant Activities: coordinate and oversee the screening, recruiting, consenting, and surveying of participants
- Data Collection and Management: coordinate participant data collection across multiple sites and institutions; oversee quality control
Quality Improvement Contract Management (20%)
- Manage contracts for regional and national quality improvement surgical registries: ensure abstraction deadlines are met; facilitate data requests from different modules; coordinate contract negotiations and renewals; attend relevant abstraction/investigator meetings
- Oversee team of clinical data reviewers/abstractors: manage staff planning and workload prioritization; coordinate required training for EPIC transition
Oversight and Supervision of Research Coordinators and Leads (10%)
- Provide oversight and support to project staff to ensure human subjects research activities and data abstraction are carried out in a manner consistent with SORCE and UW Medicine policies and procedures, and in alignment with our core competencies
- Make sure staff have the tools they need to successfully accomplish their job responsibilities
- Create a climate that motivates and empowers others to do their best, invites input, makes staff feel valued and included, and promotes a sense of team
- Manage performance of assigned staff through clear and frequent communication, timely feedback, and constructive coaching
- Foster staff growth and development
- Assist with hiring, onboarding, and training of new staff
Education & Type and Years of Experience:
- Bachelor’s degree in health sciences, public health, life/social sciences, or related field
- Minimum 4 years’ experience coordinating/managing human subjects research projects—preferably in an academic or healthcare-related setting and working on health services or outcomes projects—with progressive responsibility in project management, team management, and leadership
- Candidates of non-traditional educational or experiential backgrounds are invited to apply. Please address applicability of education and experience in cover letter.
Other Required Qualifications
- Practical knowledge of compliance requirements of research funding agencies, human subjects boards (IRB), FDA regulations, and other regulatory agencies, and experience with monitoring and reporting
- Broad understanding of hospital systems, inpatient and outpatient care, patient care, and how research projects are embedded within these settings
- History of success in building positive working relationships—rooted in respect and trust—with physicians, colleagues, direct & indirect reports, clinic staff, and patients; demonstrated ability to adapt to, and work collaboratively with, people with diverse backgrounds, perspectives, and roles within an organization
- Significant experience managing multiple projects concurrently under deadline pressures and changing priorities
- Ability to successfully manage a variety of matrixed relationships, including delegating and reviewing the work of staff who are not direct reports
- Superior organizational skills, strong attention to detail, and experience creating and using project tracking systems
- Demonstrated ability to pro-actively solve problems and take a solutions-oriented approach to challenges; comfortable with ambiguity; and able to work with limited direction/supervision
- Exceptional verbal and written communication skills, including experience with public speaking and presenting to professional audiences
- Proficiency in Microsoft Office and adeptness at learning new software applications
- Master’s degree in a relevant field (e.g., MPH, MHA, MBA)
- 5+ years’ experience in human subjects research coordination/management
- Research administration experience (e.g., post-award fiscal experience, sponsor management)
- Multi-site project management experience
- Multi-investigator team management experience.
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