Rally Health

The XD team oversees the user experience in the Rally digital platform (suite of web and mobile apps). These integrated apps allow a user to easily manage their daily health and healthcare. Your primary focus as User Experience Researcher will be conducting primary and secondary research across all phases of the product development lifecycle, including product ideation and definition, prototyping, and future iteration. You'll aim to unify and simplify healthcare for consumers by supporting the design team in building a seamless experience that navigates and engages employees and their families in their health, care, and benefits. As part of the Experience Design (XD) Team, you will report to Manager, UX Research. We recognize that people come from a diverse set of backgrounds and skills and we welcome all to apply.

You Will:

• Work with designers, copy writers, and product owners to gather information about their product requirements and testing goals to find out what needs researching / usability testing.
• Conduct studies based on these requirements / goals, including: card sorting, tree tests, screenshot click tests, think out loud studies (unmoderated and moderated), and secondary research.
• Communicate all research findings to the team.
• Evaluate research process to ensure improvement of research methods and reports.

You Have:

• Experience with human-centric approach to designing products.
• You will have experience presenting the findings of your research.
• You will have experience with user experience research.
• You will propose creative solutions
• Please note that hiring for this position will only be considered in the following states: Washington, DC and Virginia

Rally Health® is about putting health in the hands of the individual. With our easy-to-use online and mobile tools, we empower people by helping them take charge of their health and health care. Our culture is built on a belief of helping people live healthier lives, and we know that a diverse workforce enriches us with the talent, perspective and inspiration we need to achieve our mission. Rally knows that we are strongest when our teams reflect the diversity of the world around us, and when Rallyers can do their best work in a workplace where they feel a sense of belonging.

Our Benefits:

• Great compensation package
• Comprehensive benefits package for full-time employees, including medical, dental, vision coverage, stock purchase plan, and 401(k)
• Wellness programs, including physical and mental health services
• Flexible paid time off for full-time employees & paid leave for new parents
• Employees in this position may also earn performance-based bonuses

Rally Health believes in a policy of equal employment and opportunity for all people. It is our policy to train and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws.

Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application or review process should notify Talent Acquisition (recruiting@rallyhealth.com).