Community Outreach Specialist

UnitedHealth Group

Position Description

  • Acts as UnitedHealthcare Community Plan outreach representative at community events, health fairs, community meetings and activities of the health plan.
  • Establishes our presence in the community and visibility to members and prospective members by creating a full calendar of outreach opportunities, securing participation in established events, and setting up and conducting our own activities.
  • Develops and strengthens relationships with key partners, including community-based partners, faith-based organizations, provider groups, governmental agencies and more, who serve our members and Medicaid eligible individuals.
  • Sets up event participation, including setting up booth/table, collateral materials, games and engagement interactions, and other supplies for exhibits and meetings with community.
  • Supports health education activities programs and campaigns in clinics, community centers, farmer’s markets and partner locations.
  • Assists in tracking, organizing and ordering collateral and health education materials and giveaways.
  • Collects and manages outreach and event data to track effectiveness of activities and other key metrics.
  • Assists marketing managers in preparation of plan reporting on membership and outreach activities, and provides analysis on implications of data for senior management.
  • Analyzes enrollment and disenrollment trends in target service areas.
  • Performs all job duties in accordance with the compliance requirements.
  • Works on special projects and all other professional duties as assigned.
  • Participates in telephonic outreach, redirecting questions to appropriate persons, as needed.
  • Meets and / or exceeds department service standards.

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 2+ years of experience working with providers and medical staff in a healthcare marketing environment

  • 2+ years of experience conducting presentations to community stakeholders and leaders

  • Experience building and maintaining client relationships

  • Community Outreach experience

  • Proficient user skills with Microsoft Office applications including Word, Excel, and Power Point

  • Willingness to travel up to 50% of the time within the State of WA

  • Access to reliable transportation that will enable you to travel to the client and / or patient sites within a designated area
  • Ability to work evenings and weekends for community events

High School Diploma / GED (or higher)

2+ years of experience working with providers and medical staff in a healthcare marketing environment

2+ years of experience conducting presentations to community stakeholders and leaders

Experience building and maintaining client relationships

Community Outreach experience

Proficient user skills with Microsoft Office applications including Word, Excel, and Power Point

Willingness to travel up to 50% of the time within the State of WA

Ability to work evenings and weekends for community events

Preferred Qualifications:

  • Bachelor's Degree (or higher)

  • Medicaid knowledge

Bachelor's Degree (or higher)

Medicaid knowledge

Physical Requirements and Work Environment:

  • Must be able to lift up to 50 Lb.

Must be able to lift up to 50 Lb.

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV / AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


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Confirmed 15 hours ago. Posted 30+ days ago.

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