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Description

Sr. IT Infrastructure Manager

Company: Hitachi America, Ltd.

Division: Information Technology Group (ITG)

Location: Santa Clara, CA/Hybrid/Remote

Status: Regular, Full-Time

The Company

Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We solve customers' and society's challenges with Lumada solutions leveraging IT, OT (Operational Technology) and products. Hitachi operates under the business structure of “Digital Systems & Services” - supporting our customers’ digital transformation; “Green Energy & Mobility” - contributing to a decarbonized society through energy and railway systems, and “Connective Industries” - connecting products through digital technology to provide solutions in various industries. Driven by Digital, Green, and Innovation, we aim for growth through co-creation with our customers. The company’s consolidated revenues for fiscal year 2022 (ended March 31, 2023) totaled 10,881.1 billion yen, with 696 consolidated subsidiaries and approximately 320,000 employees worldwide. For more information on Hitachi, please visit the company's website at https://www.hitachi.com.

Summary

The IT Infrastructure Manager will be responsible to support and manage IT Infrastructure and Enterprise workloads deployed in multi-cloud platforms (AWS, Azure and GCP). The candidate will also apply functional knowledge and technical expertise in the designing of IT solutions/systems to support customer requirements. 

Enable SME/Architectural excellence to drive global business transformation efforts. Manage security requirements, cloud monitoring, deployment & provisioning tools, etc. The candidate will be responsible for performance, availability, and scalability of the infrastructure. The ideal candidate will have a solid understanding of cloud platform and technology, as well as experience designing and deploying applications into the cloud. 

As an operations Manager, you will be responsible for overseeing the efficient and effective operation of our AI systems, ensuring they run smoothly and deliver optimal performance for our enterprise group companies and customers. This is a critical role that requires a deep understanding of AI technologies, infrastructure, and best practices. If you are a driven and innovative individual with a passion for AI and operations, we want to hear from you.

Key Responsibilities

  • Manage a team of onsite and offshore infrastructure team (for both systems and network) administration & Solution design in cloud operations.
  • Collaborate with technical/business teams to assess requirements, design a technical architecture roadmap that is aligned with the enterprise architecture and strategic business requirements to maximize the business value.
  • Evaluate, prototype, and select infrastructure solutions adhering to architecture standards for availability, security, reliability, scalability, recoverability, manageability, etc.
  • Collaborate with cross-functional teams (e.g., data science, software engineering, DevOps) to ensure seamless integration and alignment of AI systems with broader business objectives.
  • Establish and maintain robust monitoring, logging, and alerting systems to proactively identify and address potential problems.
  • Continuously research and evaluate new AI technologies, tools, and best practices to identify opportunities for improvement and innovation.
  • Conduct security reviews of designs working with cloud and corporate security.
  • Provide regular reports and updates on the health and performance of our IT infrastructure to key stakeholders.

Required Qualifications

  • BS degree in Computer Science or related field required. MS preferred.
  • Must have at least 10+ years of experience architecting infrastructure services and solutions with cloud providers – Azure, AWS and GCP.
  • Must have at least 8+ years of hands-on experience in supporting IT Infrastructure operations (systems and network) in Cloud platform using Azure and AWS
  • 5+ years of experience in managing and supporting Containers [ECS/Kubernetes/Docker] platforms, Software defined storage, Open compute, and software defined network.
  • Prefer knowledge of network and network architecture including SDWAN, Firewalls, Routing, network segmentation, zero-trust, etc
  • Experience with infrastructure-as-code. 
  • Strong understanding of DevOps and AIOps concepts and experience deploying/migrating to cloud environments.
  • Experience with infrastructure as code (e.g., Terraform, Ansible) and CI/CD pipelines.
  • Familiarity with MLOps and model deployment best practices
  • Strong project management and leadership skills

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge 

For California only (as required by California’s Pay Transparency for Pay Equity Act (SB 1162): The expected salary for this position in our California office is $130,560 - $163,200. Pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi America’s variable pay program, subject to the program’s conditions and restrictions.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to accommodation@hal.hitachi.com. Queries other than accommodation requests will not be responded to.

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Confirmed 21 hours ago. Posted 5 days ago.

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