Medical Assistant (Urc and Endocrine Clinic)

University of Washington

Industry
Workhours

Join our award-winning team at University of Washington Medical Center (UWMC). Among the top medical centers in the United States, and ranked as the number 1 hospital in Washington State, as rated by U.S. News & World Report 2016-2017 "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

The UWMC University Reproductive Care and Endocrine Clinic has an outstanding opportunity for a full-time MEDICAL ASSISTANT. Medical Assistants (MAs) perform duties to assist health care professionals in the examination and treatment of patients, including: prepare the patient and the environment for treatment; meet the communication needs of patients and family; conduct basic diagnostic tests; provide patient care coordination, patient education and clerical/reception functions.

RESPONSIBILITIES:

CLINIC FLOW

Monitor and manage the flow of patients in the clinic throughout the day

Demonstrate the ability to be organized and effectively prioritize work tasks for the needs of the clinic

PATIENT CARE PROCEDURES

Perform direct patient care procedures according to their level of education, certification, and clinic protocol

Provide skilled assistance to providers performing patient care procedures in the clinic

Perform vitals on all patients

Provide accurate, appropriate, and culturally sensitive education to clinic patients

Perform patient care responsibilities considering needs specific to the standard of care for patient’s age

PATIETN CARE - SAFETY

Maintain infection control standards including hand hygiene and appropriate use of personal protective attire

Respond appropriately to patients in physical distress or emergency situations

COORDINATION OF CARE

Assist providers and RNs in the maintenance of clinic processes to ensure timely follow-up on reported test results

Assist with coordination of care including clarifying patient follow-up and scheduling patient appointments

DOCUMENTATION

Accurately and thoroughly document provision of patient care in a timely manner

Maintain, complete and submit required clinic reports and audits in a timely manner

BILLING PRACTICES

Demonstrate general understanding of billing practices

RECEPTION/APPOINTMENT SCHEDULING

Employ excellent customer service skills

Schedule appointment consistent with patient needs and clinic guidelines

May accept and process co-pays

Verify insurance electronically

TELEPHONE SUPPORT

Answer telephone in a professional, courteous, and efficient manner according to UWMC telephone service standards; directs calls as appropriate

Gather information on the telephone re:nature of patient concern; triage appropriately; may create telephone encounter in EpicCare

Communicate information about medical center programs to patients, referral agencies/providers, departments, and communities

Communicate basic information to patient such as insurance, parking, driving directions, etc.

GENERAL DUTIES

Performs administrative duties as required by clinic needs

Review email daily to stay current with clinic communication

Maintain the physical environment for infection control and safety of staff and patients and for aesthetic presentation of the area

Respond to facility and environmental emergencies according to established procedures

Inventory and order office supplies, clinic supplies, forms

Sort and distribute faxes and mail on a daily basis

Ensure daily functioning of office equipment

Utilize on-line resources as required according to clinic practice and within University guidelines

Perform other related duties as required

REQUIREMENTS:

Completion of a Medical Assistant course accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) or other recognized regional or national accreditation board;

OR

equivalent education/experience.

Legal Requirement:

Must be Washington State Medical Assistant-Certified or achieve this designation during the probationary period. Failure to achieve and/or maintain this designation will result in termination of employment.

ADDITIONAL REQUIREMENT:

Valid BLS/CPR Card

This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.

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