Janus Henderson

We are a leading independent global asset manager, dedicated to delivering the best outcomes for our clients through a highly diversified range of actively-managed products. We are truly global, supporting our individual and institutional investors across a range of products, encompassing equities, fixed income, multi-asset and alternatives. Our high-energy and collaborative culture at Janus Henderson helps our client achieve their goals and ensures that our people love the place they work.

Role:

Retail Reporting & Communications Executive

Location:

London

Department:

Global Operations

The department

Janus Henderson operates an outsourced model in partnership with our Third-Party Administrators (TPA). The primary focus of the Operations team is the oversight and management of the TPAs as well as supporting internal clients (for example the Distribution and Investment teams). Operations also support numerous projects and operational changes to maintain best practice operational processes.

The Performance team and Client Reporting Services team are responsible for:

• Formal measurement of the investment performance of all of Janus Henderson’s funds on a regular basis and production of performance reports, attributions and portfolio analysis information for use by multiple departments
• Production and issuance of Retail and Institutional Client Reporting (not including any regulatory requirements) and Factsheets
• MiFID II Client Reporting

Overview of the role

Production of a range of key client/fund information materials including fund factsheets (over 10,000 produced by the team each month), sales aids, hedge reports, and fund commentaries. These client/fund materials cover a wide range of asset types (Fixed Income, Multi-Asset, Equities, Alternatives) and cover a range of different fund types (OEIC, SICAV, Irish UCITs, Institutional Funds, Investment Trusts and Hedge Funds).

This role involves working in a fast paced team environment which requires meeting strict deadlines. It involves juggling multiple tasks, and liaising with various teams including performance, product development, compliance, sales, marketing, IT and investment teams.

Duties and responsibilities

• Co-ordinate the production of weekly, monthly and quarterly SICAV (multiple languages), OEIC, Hedge, Irish UCITs and Investment Trust factsheets
• Maintain and manage the relationships with our service providers
• Use the various internal and external systems to produce factsheets
• Coordinate/produce quarterly client specific reports, holdings & characteristics reports and quarterly strategy reviews
• Maintain communication logs for the factsheet process
• Co-ordinate the monthly and quarterly fund commentary process using the SharePoint fund commentary system and produce final pdf versions using the internal production system
• Involvement in the 6 monthly statement mailing, working with other areas of the business and producing and checking the data pages
• Liaise with external translators for monthly commentary translations and ad hoc requests
• Ongoing project management of all factsheets and ad hoc projects, alongside the IT Team
• Resolution of queries, both internal and external
• Peer review of other team member’s work
• Become a subject matter expert for our internal data system, HEDS. Where required, training of others to enable self-service
• Assisting the Retail Client Reporting Team as and when required, by producing and checking reports
• Where applicable, continually improve processes and ways of working to the benefit of the end client in order to deliver upon Janus Henderson’s client experience strategy
• Be attentive to regulatory changes, brand guidelines, and product strategy in order to create up-to-date reporting deliverables
• General office duties such as filing and archiving
• Carry out additional duties as assigned

Supervisory responsibilities

• None 

Technical skills and qualifications

• Some previous factsheet and reporting experience is preferable
• Intermediate to advanced excel skills
• Experience of working in the investment management industry preferable
• Good knowledge of investment products & markets
• Understanding of regulatory framework with particular focus on TCF, and FCA rules relating to financial promotions
• European language skills would be beneficial
• Experience of working with large clients within the investment management industry

Competencies required

In addition to putting clients first, acting like an owner, and succeeding as a team, the competencies for this role include:

• Good written and verbal communication skills and able to demonstrate ability to liaise with all levels of the organisation.
• Highly organised, confident, decisive, focused and enthusiastic self-starter.
• Ability to work under pressure, with large volumes of work, and to tight deadlines.
• Ability to work as part of an effective team as well as autonomously.
• Understand the need to establish effective objectives and priorities as well as
• management of expectations.
• Attention to detail.
• Results-orientated.
• Pro-active, uses their own initiative
• Able to pick up new tasks quickly
• Problem solver
• Adept at being flexible to the businesses changing needs
• Prepared to build on understanding of investment markets, knowledge of conventional and specialist investment funds, products and structures.
• Ongoing competence in the role to be assessed by:
• Annual performance appraisal
• Completion of all assigned Compliance training

Compliance requirements 

At a minimum the role will require you to:

• Place the interest of Janus Henderson’s Clients first, act in accordance with TCF (Treating Customers Fairly) principles
• Understand and follow laws and regulations applicable for your role, seeking the help of your supervising manager or Compliance if additional guidance is required
• Understand and abide by all Janus Henderson policies applicable to your role, and seek support/guidance of the policy owner guidance when required
• You are ultimately accountable for your actions and responsible for seeking further information on any or all of the above as necessary. 

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.