Raytheon

Job Title: SharePoint Administrator

Location(s): Harlow or Glenrothes

Summary of Role

Raytheon UK has an opportunity for an experienced IT professional to join the Collaboration Team as SharePoint Administrator.

The SharePoint Administrator is accountable for managing the day-to-day operations of the corporate Office 365 and On Prem SharePoint environments. Reporting to the Head of Collaboration Services, the successful candidate will be responsible to ensure the environment is maintained, configured and reliable. They will be operationally focused and will drive to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally.

Main Duties

• Act as the primary Subject Matter Expert and lead technical point of responsibility for SharePoint Office 365 and On Prem.
• Lead the troubleshooting of all related service issues and make recommendations regarding their resolution.
• Maintain Service quality levels, overseeing diverse and complex customer service events that require drive and focus to resolve.
• Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes.
• Maintain system documentation. support procedures and rota/cover arrangements with actively managed preventative upgrade cycles.
• Supporting the Senior SharePoint Developer as necessary.
• Support the provision of an Out of hours / On Call Cover service aligned to the rest of IT. In some cases 24x7 service cover by your service may be required on a rota basis.
• Support the development and implementation of key service level agreements (SLAs).
• Carry out a programme of daily/weekly/monthly checks and develop approaches to improve, streamline and automate the health status of the environment.
• Effectively manage own deliverables: Tickets, Small Works Projects and Technical implementation and upgrade projects.
• Meet IS assurance, governance and policies to ensure we operate with confidence, through effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements.
• Ensure backup schedules & data retention and period maintenance are aligned.
• Maintain effective Asset Management and license compliance, system vulnerability management as required.
• Adhere to all the relevant and applicable policies and procedures in the department.
• Deliver cross functional improvement projects were applicable utilising the Raytheon 6 Sigma methodology.

Candidate Requirements

Essential

• Ability to understand and configure SharePoint as a platform for business use and productivity.
• Ability to lead architectural design discussions, obtain consensus among stakeholders and carry those designs through deployment and into operations.
• Experience of providing high demand/mission critical systems on a 24x7 basis.
• Knowledge of Service Management disciplines engagement, design, delivery and maintenance lifecycles in a high technology or IT services domain.
• Have an understanding of ITIL best practice, qualified to a minimum of ITIL Foundation.
• Demonstrable evidence of effective problem solving skills in complex support incidents.
• Excellent relationship skills - the ability to build positive relationships with both technical and business personnel.
• Experience of delivering high demand technical services in a complex matrix structure.
• Good communication skills in written and oral presentation material
• Ability to demonstrate effective collaboration capability within virtual teams and multi-party environments.
• SC cleared or the ability to become SC cleared.
• Strong PowerShell knowledge and abilities

Desirable

• Experience of SharePoint technologies and methodologies, including creating, configuration and customizing of sites, Web Parts, Master Pages, Managed Metadata, and SharePoint Designer, topology and architecture.
• Knowledge of virtualized server architecture (MS Windows OS 2008/2012/etc.)
• Preferably degree level education although significant experience and track record with tertiary qualifications is acceptable.
• Experience in SharePoint Designer
• Experience with Nintex
• Experience in SharePoint to SharePoint migrations

About Raytheon UK

With facilities in Broughton, Waddington, Glenrothes, Harlow, Gloucester, Manchester with presence across other customer sites also. Raytheon UK is invested in the British workforce and the development of UK technology. Across the country Raytheon UK employs 1,700 people and supports 8,000 jobs. As a prime contractor and major supplier to the U.K. Ministry of Defence, Raytheon continues to invest in research and development, supporting innovation and technological advances.

Raytheon UK is a landed company, part of the Raytheon Technologies organisation and sits within the Raytheon Intelligence & Space business

About Raytheon Technologies

Raytheon Technologies Corporation is an aerospace and defence company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defence. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cyber security. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

Standard Benefits:

• 25 days holiday + statutory public holidays
• Contributory Pension Scheme (up to 10.5% company contribution)
• 6 times salary ‘Life Assurance’
• Flexible Benefits scheme with extensive salary sacrifice scheme’s.
• Enhanced sick pay scheme
• Enhanced Family Friendly Policies, including enhanced Maternity & Shared Parental leave.
• 37hr working week, with an early finish Friday (hours may vary depending on role, job requirement or site specifics arrangements). Flexible working arrangements can be considered depending on the role and subject to line manager approval.
• Canteen facilities available at Harlow & Glenrothes sites and Manchester & Gloucester offer free snacks & drinks (hot & cold) available.

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Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.