Position Summary-
Work independently and with minimum supervision to manage complex robotic liquid handing platforms and sample management instrumentation services including non-scheduled service requests, installation, configuration, and operation of instrumentation and operating software. Evaluate equipment needs with scientific groups to determine appropriate use and selection of instrumentation combining electronics design, software development and fabrication skills. Provide GxP compliance and audit readiness, reliability assessments, calibrations and performance for high-end robotic liquid handing platforms, sample management systems and associated scientific instrumentation. Works directly with vendors to identify problem resolution, design improvements and assist in system installations. Outstanding customer support, time management and communication skills are a must.
Essential Duties and Responsibilities-
Works independently and within a cross functional collaborative team environment to provide advanced support and troubleshooting on a wide range of highly technical and complex robotic liquid handing platforms and sample management instrumentation. Recognizes problems and inefficiencies in processes and methods, then proposes and implements improvements. Works directly with Scientists to evaluate and identify innovative research technologies that help drive the portfolio objectives. Provide expertise in the installation, configuration, modification, debugging, and operation of lab automation instrumentation and software. Participate in FAT (Factory Acceptance Testing) and SAT (Site Acceptance Testing) of instrumentation, as required. Evaluates systems and recommend design changes to OEM to improve reliability and system performance. Actively participate in the development and implementation cost reduction initiatives at the department and divisional levels. Adheres to all GxP compliance requirements, provides input for department SOP development. Provide consultation on lab and area design with scientists and Laboratory instrument support team members. This will include participating on Engineering Projects as a consultant.
Qualifications
Related BS degree and/or extensive OEM training with a minimum of 3 to 8 years’ service engineering experience in support of high-end robotic liquid handing platforms and sample management instrumentation or similar devices. Vendor training/certifications in at least one of the following categories of critical laboratory instrumentation: robotic liquid handlers, automated sample managers, HPLC, and NMR. Mechanically inclined, basic knowledge in electronics, automation programing. 3D printing and modeling design a plus. Experience with GxP compliance and SOP’s. Excellent interpersonal communication skills. Ability to work independently and within a cross functional collaborative team environment as needed while adapting to changing priority needs.
Preferred Qualifications-
Experience programing liquid handing platforms with some experience coding in standard/current programing languages. Specific experience in the following platforms would be highly advantageous- Hamilton ASM tube/plate store, Agilent plate stackers, Tecan Evo and Thermo Cytomat platforms. Prototype fabrication of custom parts and experience with improvements to existing parts utilizing shop equipment such as metal lathes and milling machines. CAD design software, 3D scanning and advanced 3D rendering systems technologies.
PHYSICAL DEMANDS- In the performance of this job, the incumbent will be required to do prolonged standing, walking and sitting. Some heavy lifting (up to 50lbs) may be required. Must be able to physically perform each essential duty satisfactorily.
Full time
Regular
Colleague
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
