Automotive Customer Service Advisor - Glen Burnie, MD

Sears Holdings Corporation


About Us

Sears Auto Center is a leading provider of personalized, trusted automotive maintenance and repair solutions delivered through a certified team of experts. By proudly investing it its people, products and technology, Sears Auto Center is entirely dedicated to serving the individual needs of its customers. Sears Auto Center offers comprehensive automotive services and products, including tires, DieHard® batteries, oil changes, brakes and alignments at all of our conveniently-located stores nationwide. Sears Auto Center is part of the Transformco family of brands, and has a long history as America's trusted place for car care, having offered automotive parts since 1905 and service since 1931. For more information, visit

Job Description

Req/Job ID: 992393BR

Employing Entity: Transform SR LLC

Employment Category: Regular, Full-time

Job Function: Automotive

Store ID: 06370: Sears Auto Center

Seeking a challenging and fast-paced work environment? Sears Auto Center is going through an exciting transformation!! Our Customer Service Advisors participate in a highly rewarding program that recognizes outstanding performance by paying our associates a lucrative base plus commission structure. With industry-leading training and strong people-focused leaders, we are committed to advancing your skills and career growth. At Sears Auto Center, we truly are customer focused. This is why we look for individuals that not only have customer service knowledge and experience, but those who enjoy helping others. We are seeking a success oriented customer service advisor who will work passionately towards assisting and educating customers on options available, to provide customer assistance and deliver a positive automotive center experience. The customer service advisor is responsible for selling and servicing customers within the automotive center by maintaining knowledge of product and services.


Job Requirements

Job Duties/Responsibilities:

  • Recommend vehicle repair and maintenance to customer and promote sale of products and services mutually beneficial to customer and dealership
  • Build relationships with customers to promote repeat and referral service business
  • Building Customer Satisfaction & Loyalty.
  • Energetic responsiveness to every customer, on the phone and in the store
  • Solutions oriented selling
  • Involvement in every aspect of the store operation.
  • Continuously learns new technical information and techniques in formal training sessions in order to stay ahead of the rapidly changing automotive technology world.

Required Skills:

  • 1-2 years of Retail Sales preferred
  • Must have Valid Drivers License

Preferred Skills:

  • Solutions oriented sales experience
  • Retail experience

Education Requirements: HS Graduate or Equivalent

License/Certificate Required: Yes

Driver's License Required: Yes

Age Requirement: 18+

#Stores, #Automotive


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Confirmed 14 hours ago. Posted 30+ days ago.

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