In 2018, worldwide spending on CRM software grew 16% to reach $42B. At the same time, CRM software represented 25% of enterprise application spend. The CRM space is one of the hottest spaces to work at today! With the landscape in the CRM world as competitive as ever, the business is looking to our Competitive Intelligence team here at Zendesk to increasingly influence the strategic direction of the company and product.
In this significant role, you will become enriched with deep subject matter expertise in not only our competition, but also the markets we serve. You’ll have the opportunity to demonstrate this intelligence to influence the business across sales, marketing, product, success, etc., wherever you see opportunities. If you have a passion for driving broader and more strategic impact to the business, a passion for driving initiatives and working cross functionally across the business, and a passion for being on stage to get our business passionate about our competitive position, then this strategic role is meant for you!
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
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