Zoetis

POSITION SUMMARY

The Quality Control Technician will be responsible for monitoring and effecting positive improvements in the quality of Zoetis BioDevices. This individual will be expected to perform with a high level of competency in BioDevice performance testing, component/sub-assembly inspection, change control, and prevention of defects. This position reports directly to the Site Quality Lead and will work in a matrixed environment interacting closely with Manufacturing, Engineering, Customer Support, and Planning. 

POSITION RESPONSIBILITIES

• Support the development and implementation of processes, procedures and documentation to achieve quality objectives. 
• Ensures that the Quality Control Laboratory remains in good standing with all regulatory bodies (ISO, OSHA, local/regional authorities, etc) and conducts business in a safe and effective manner. 
• Support Supplier Quality Program including NCMRs, auditing, and metrics for internal/external vendors, and external 3rd party assemblers.
• Conducts BioDevice release and qualification testing and in-process inspections/testing. Ensures all documentation is complete before product release and addresses any gaps through Device Deviation process. Ensures compliance with customer-driven or regionally driven standards such as CE, ISO, etc.
• Acts as the final Quality Gate prior to customer shipment.
• Supports continuous improvement initiatives & interaction with internal customers and suppliers.
• Adheres to standards and methods for inspection, testing, and evaluation, utilizing knowledge from cross-functional quality, engineering and biological areas.
• Assists field service in the evaluation and resolution of device issues.
• Assists with developing standardized work in the assembly process.
• May be responsible for department compliance activities such as, but not limited to: records retention, calibration, assist professionals with deviation investigations, release work in process lots, etc. 
• Participate on project teams on behalf of manager or team
• Initiate Engineering Change Requests for discrepancies found on Engineering specifications.

EDUCATION AND EXPERIENCE

• Bachelors degree in Science or Engineering with 2+ years of experience or
• High School Diploma with 5+ years of manufacturing/quality experience

TECHNICAL SKILLS REQUIREMENTS

• Ability to investigate and develop solutions to complex problems following established Zoetis policies and procedures.
• Experience in quality operations, regulatory, change management processes, and manufacturing operations.
• Ability to interpret electrical schematics, mechanical drawings and knowledge of GD&T.
• Experience with performing measurements using calipers, micrometers, thread gages, and other hand tools.
• Experience with CMM, Borescope, and Optical measuring equipment desirable.
• Must be proficient in Microsoft Office applications; Visio, MS PowerPoint, and MS Project.
• Experience with SAP software.
• Understanding of Lean and Six Sigma tools.
• Effectively maintain 5S standards for assigned work area.
• Demonstrated ability to perform Change Control and Deviation processes.
• Strong written and oral communication and ability to work effectively on a team.
• Demonstrated organizational, administrative skills in addition to proven skills in multi-tasking and prioritizing projects in support of standard work.
• Ability to communicate effectively with Team Members to facilitate completion requests and review from all levels to meet all deadlines.

PHYSICAL POSITION REQUIREMENTS

• This position requires sitting, standing, and walking with occasional overtime/weekend work. 
• Must wear appropriate PPE (Personal Protective Equipment) in manufacturing/production areas. 
• Daily tasks involve office, lab and assembly environments
• Required to lift up to 35 lbs on a regular basis
• Travel expected up to 10%

Full time

Regular

Colleague

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.