With 8 digital production centers and 8 distribution centers in Italy, the United States, Japan, China and Hong Kong, the YOOX NET-A-PORTER GROUP is active on a global scale, delivering to more than 180 countries around the world, with the strength of a consolidated local approach: content localized in 11 different languages, size conversion, 10 different currencies accepted to date, along with local payment systems, dedicated couriers and much more. The Operations department is responsible for Distribution Logistics, Digital Production, International Content & Localization, Customer Care & Loss Prevention, International Operations and Quality & Innovation.

We are looking to strengthen our Training and Performance Department with the recruitment of an Operations Training Assistant.


  • To ensure that all new and existing staff are trained in line with Published Processes, Best Practice and Safe Working Practice
  • Enable all staff to achieve high standards of work, through the delivery of regular training sessions and on-the-job coaching
  • Giving and receiving effective feedback
  • Perform production duties as needed: pack, pick, goods in, etc. at or above the UPH expectation for each function.
  • Deliver in house training workshops when required
  • Work with other department trainers to ensure consistent tone and message, supporting company values and promoting an environment of continuous improvement
  • Work with Managers to address performance issues and to promote a healthy sense of team spirit and individual responsibility
  • Ensure that YOOX NET-A-PORTER Group levels of quality are maintained at all times
  • Assist in keeping work area clean and organized

Essential Attributes:

  • Excellent packer with knowledge of processes and rules
  • Comfortable talking in front of a group as well as one-on-one with an individual
  • Demonstrated natural leadership ability; gain respect from EFAs in distribution center
  • Well organized
  • Able to work as part of a team or on your own initiative
  • Capable of working under pressure and in a fast-paced environment
  • Understand the importance of meeting deadlines
  • An appreciation of the need to be vigilant on matters of health & safety
  • Be able to accept and follow through unpopular decisions
  • Be prepared to contribute to company initiatives and ideas
  • Be prepared to work additional hours from time to time
  • Demonstrate a positive attitude towards your work, your colleagues, your managers and the company

Preferred Qualifications:

  • 1+ years previous leadership experience
  • 2+ years of experience in a warehouse or production environment
  • Experience delivering training sessions for retail or operations staff will be ideal
  • Prior training, teaching or presentation experience
  • proficiency with computers and Microsoft Office (Outlook, Word, Excel)


Mahwah, NJ


Able to work Sunday - Wednesday (6:30pm - 6:30am

To Apply

Please apply on our career site with updated resume and a cover letter explaining why you feel you are suited to this role. 

YOOX NET-A-PORTER GROUP is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

About Us:

YOOX NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger, which in October 2015, brought together YOOX GROUP and THE NET -A-PORTER GROUP; the two companies had revolutionized the luxury fashion industry since their birth in 2000.

YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER and MR PORTER, and multi-brand off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”. Through a joint venture established in 2012, YOOX NET -A-PORTER GROUP has partnered with Kering to manage the ONLINE FLAGSHIP STORES of several of the French group's luxury brands.

In 2016, YOOX NET-A-PORTER GROUP joined forces with Symphony, an entity controlled by Mohamed Alabbar’s family, to establish a ground-breaking joint venture to create the Middle East’s undisputed leader for online luxury retail.

Uniquely positioned in the high growth online luxury sector, YOOX NET-A-PORTER GROUP has an unrivalled client base of more than 2.9 million high-spending customers, 29 million monthly unique visitors worldwide and combined 2016 net revenues of €1.9 billion. The Group has offices and operations in the United States, Europe, Japan, China and Hong Kong and delivers to more than 180 countries around the world. YOOX NET-A-PORTER GROUP is listed on the Milan Stock Exchange as YNAP. 

For further information: www.ynap.com | Linkedin: YOOX NET-A-PORTER GROUP | Twitter: @YNAP

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Confirmed 17 hours ago. Posted 13 days ago.

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