Field Applications Engineer

Quanergy Systems

Company Type
Experience
Responsibilities
Workhours

JOB DESCRIPTION:

Quanergy is Inc. is a privately-held Silicon-Valley-based technology company leading the development of 3D-

LiDAR sensors and smart sensing solutions for real-time 3D perception, including object detection, tracking,

identification, classification and mapping. We are disrupting the LiDAR space, and accelerating the growth of the IoT

ecosystem with more affordable, better performing, and smaller LiDAR sensors. 

We are looking for someone with passion and dedication to be part of our Applications Engineering effort with focus on

system setup including both hardware and software, troubleshooting, and configuration. The Applications Engineer at

Quanergy will be responsible for working closely with customers, colleagues, and partners on pre- and post-sale

consulting and support service for our advanced laser-based sensors, systems, and software. The successful

candidate will work collaboratively with customers and internal teams to gather requirements and execute on a given

technical solution, while managing multiple initiatives. We are looking for someone with experience in software

engineering who will use their deep knowledge, excellent communication and organizational skills to delight our

customers while working efficiently with internal teams. Must be willing to travel globally and spend time as needed

with customers and partners.

CORE RESPONSIBILITIES:

  • Provide pre-and post-sale product consulting, technical support, and service to key customers, key

distributors and sales personnel on all Quanergy products - on-site, via phone, web-meeting, and email as

appropriate

  • Work collaboratively with different teams to design and execute on a given technical solution, managing

multiple initiatives

  • Maintain technical documents and documentation on Quanergy products
  • Gather and document detailed solution requirements and prioritize features based on customer needs and

expectations

  • Provide technical product and solution training to customers and distributors
  • Prepare technical project plans
  • Produce complete and accurate product evaluation reports
  • Maintain a detailed and expert knowledge of relevant standards, technologies, and specifications, garnered

where possible in advance of industry adoption

  • Attend trade shows, seminars, conferences, and educational events to support internal and external

customers and stay abreast of industry developments

  • Required to travel domestically and globally up to 25%

EDUCATION REQUIRED:

  • BS / MS in Electrical Engineering, Computer Engineering, Computer Science, or equivalent experience

REQUIRED EXPERIENCE:

  • C++, Python, and Bash programming and TCP/IP networking
  • 2-4 years advanced Linux administration experience
  • Application engineering and customer support experience
  • HW/SW troubleshooting skills
  • Excellent communication skills

PREFERRED KNOWLEDGE, SKILLS & ABILITIES:

  • Experience with LiDAR and other optical products
  • Experience with programming 3D sensing, image processing, and control devices
  • Experience with automotive electronics and customers
  • Proficiency with change management systems such as Jira and documentation systems such as Confluence
Read Full Description
Confirmed 18 hours ago. Posted 30+ days ago.

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