Robinhood is democratizing financial services. We offer commission-free investing in U.S. stocks, ETFs, options, and cryptocurrencies. Robinhood Financial, our broker-dealer, is the fastest-growing brokerage ever, with millions of users and billions of dollars in transaction volume. Robinhood has received the Apple Design Award, the Google Material Design Award, and was named Fast Company’s 11th Most Innovative Company in the World. We’re backed with $539 million in capital from top-tier investors such as DST Global, CapitalG, NEA, Index Ventures, Thrive Capital, Sequoia, and KPCB, and we were recently valued at $5.6 billion. Robinhood is based in Menlo Park, California with a regional office in Lake Mary, Florida.
Robinhood is seeking a leader for its Account Servicing team. You’ll be expected to perform quality assurance on daily operational tasks, handle escalations from account servicing associates, and perform general account servicing duties. You’ll be responsible for ensuring service levels are met, directing daily operational work, establishing proper desk coverage, and maintaining procedures. This is a unique opportunity to lead one of the most important and efficient pillars of Robinhood’s business.
As our Account Servicing Team Lead you’ll:
Some things we consider critical to being our Account Servicing Team Lead: