Inside Channel Account Manager


Company Type

About the Position

The National Inside Channel Account Manager (ICAM) responsibilities include working within the sales team to promote and sell network security products within a select group of National Accounts. The ICAM is responsible for supporting assigned WatchGuard partners and their customers. The ICAM will be responsible for: quoting, training, follow-up, event support, and the forecasting of their assigned partners. The ICAM will report to the Director of National Partners and will work closely with the National Channel Account Manager (NCAM) to assure territory quota attainment, in addition to joining with the sales and field marketing teams in the territory. Success in this position will be measured by: meeting successful metrics, sales conversions, and account growth with the assigned partners. The ICAM will keep up-to-date knowledge of the industry and the competitive posture of the company, as well as prepare activity and forecast reports as requested.

Position Responsibilities

  • Strive towards the quota attainment and growth/development of National Partners
  • Assist National Partner’s Sales Teams with: product information, opportunity management, and customer calls
  • Partner with National Channel Account Managers to generate new business and increase current business through the specified partners
  • Support partners efforts of selling WatchGuard including: training, event support, and lead generation
  • Create and perform sales presentations to match WatchGuard with audience needs
  • Assist with management of National Partner pipeline of sales opportunities
  • Conduct user discovery calls and follow up
  • Be knowledgeable of all WatchGuard products, services, and internal sales tools
  • Other duties and projects assigned

Skills and Qualifications

  • Experience with two-tier/channel sales ecosystem
  • Experience in network/cyber security space preferred
  • History of sales excellence with national partner accounts and major accounts preferred
  • History of consistent plan development and quota achievement
  • Strong presentation and written skills
  • Familiarity with Salesforce or similar CRM


  • 4-5 years experience in direct and indirect sales in related industry
  • Bachelor’s degree or equivalent training in business, sales, or marketing

Why Work for WatchGuard?

At WatchGuard we create smart security, simply done. We’re a leader in building cyber security hardware, wireless, and cloud solutions that protect small and midsize businesses, and distributed enterprises worldwide. Our award-winning network security solutions provide layered, enterprise-grade protection that is easy to deploy and manage. Whether you are an industry veteran, or at the beginning of your career, now is an amazing time to work in the security industry, and there’s never been a better time to be at WatchGuard.

We love solving the industry’s toughest challenges, and our innovation keeps our customers ahead of increasingly sophisticated hackers, which has fueled record revenues. We’re heavily reinvesting in the company, and driving rapid acceleration across all aspects of our business. As a result, our employee base has nearly doubled in the last three years, organically and through acquisition.

Our company culture places intense focus on our customers and employees. From the newest employee to our CEO, you'll find that each person at WatchGuard embodies our core values: accountability, passion for success, community building, and maintaining a customer focus in all things. 

WatchGuard Technologies is privately backed by equity firms Vector Capital and Francisco Partners, and has headquarters in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America.

As an Equal Opportunity Employer, we are committed to a diverse workforce.

WatchGuard participates in E-verify

Read Full Description
Confirmed 7 hours ago. Posted 30+ days ago.

Discover Similar Jobs

Suggested Articles