Health Coach - Wellness


Company Type

Job Description

This is an in-office position for candidates located in San Antonio, TX.

The Wellness/Health Coach utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal health status.



Job Group


Full or Part Time

Full Time

Supervisory Responsibilities


Percent of Travel Required

0 - 10%

Posting Job Title

Health Coach - Wellness

Potential Telework Position


Additional Locations

TX-San Antonio

Primary Location (City, State)

TX-San Antonio

EEO Statement

Aetna is an Equal Opportunity, Affirmative Action Employer

Resource Group


Fundamental Components

Assessment of Members:

  • Through the use of clinical tools and information/data review, uses knowledge and experience of lifestyle risk behaviors to conduct comprehensive evaluation of member's health status and lifestyle risks
  • Utilizes assessment techniques to determine member’s level of health literacy, technology capabilities/access, and readiness to change

Enhancement of Medical Appropriateness and Quality of Care:

  • By assimilating health assessment data analysis, establishes a plan of care based on member’s health status/risks, education, and support needs
  • Partners with members to identify opportunities for integration into available internal/external programs
  • Using holistic approach consults with supervisors or others to overcome barriers with assisting members in meeting goals and objectives
  • Identifies and escalates quality of care issues through established channels
  • Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health
  • Utilizing interviewing and active listening skills, provides coaching, information and support to empower the member to make ongoing independent healthy lifestyle choices.
  • Interprets and utilizes clinical guidelines/criteria to positively impact members health
  • Provides up-to-date healthcare information to help facilitate the member’s understanding of his/her health status
  • Helps member actively and knowledgably participate with their provider in healthcare decision-making Monitoring, Evaluation and Documentation of Care:
  • Develops and monitors established plans of care, in collaboration with the member and/or attending physician, to meet the member’s goals
  • Utilizes internal policy and procedure in compliance with regulatory and accreditation guidelines

Background Experience

3+ years of coaching experience Coaching experience required

Health Coach Certification preferred

Masters degree preferred.

Bachelor's Degree in health related field (e.g., Health ed, Wellness, Health Promotion) preferred

Bilingual preferred

Demonstrated ability to communicate, problem solve, and work effectively with people, use good judgment in challenging situations

Excellent computer skills including MS Office applications such as Excel, Word and Outlook.Ability to work with a multidisciplinary team

Experience in facilitating patient/client positive behavioral change

Experience in wellness related areas such as weight management, tobacco cessation, stress management, nutrition, physical activity or health lifestyle behavior changeBackground in motivational interviewing, active listening skills, Transtheoretical Model, mindfulness based and other evidence-based coaching techniques preferred.

Required Skills

Benefits Management - Encouraging Wellness and Prevention, Leadership - Collaborating for Results, Leadership - Creating Accountability

Minimum Technical Experience

Desktop Tool - Microsoft PowerPoint, Desktop Tool - Microsoft Word

Benefits Program

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Candidate Privacy Information

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests

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Confirmed 5 hours ago. Posted 30+ days ago.

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