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HR Country Head, Ecuador

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

At AIG, people are our most valued asset, the primary source of our competitive advantage and the foundation for everything we do. HR partners with business leaders to recruit, develop and retain top talent. We position our employees to reach their full potential by providing them with the tools and opportunities to develop their career while maintaining a work/life balance. HR supports a diverse and inclusive workforce that fosters a sense of belonging and encourages our employees to be themselves in the workplace.

What you need to know

As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.

Key responsibilities:

  • Act as a strategic HR Business Partner to senior clients
  • Provide transformational leadership capabilities and have deep “HR Business Partner” experience in large organizations. A successful change agent: effectively aligning and influencing stakeholders, be inspirational communicators, be able to build commitment, and be tolerant of ambiguity.
  • Understand business strategies and align people strategy and programs to achieve the business goals
  • In a collaborative way, partner with the senior leadership team members in country and region, acting as a trusted advisor on organizational structure and effectiveness; succession planning with defined population and key positions within region, leadership, diversity, and helping AIG attract, motivate and retain talent.
  • Provide trusted and expert advice and support on a range of HR issues such as reward, employee relations, talent acquisition and development, performance, organization development/change, culture and engagement.
  • To work with business managers to identify Learning and Development needs of their employees and determine appropriate development approach enabling employees to acquire technical/non-technical skills and levels of behavioral competence to meet their objectives and fully give to business success.
  • To provide consultation and mentoring to business managers in their management of performance and or employee relations issues, including disciplinary, investigation and grievance processes.
  • To support business managers during the Performance Management process with goal setting and giving feedback.
  • Works with leadership team members during annual Compensation Planning time to ensure alignment of rewards to performance.
  • In collaboration with global compensation partners, provides consultative guidance for compensation and facilitate appropriate compensation bench marking insights for job offers based on strategic internal and external needs
  • To partner with the business for the review of Talent and Succession planning.
  • Actively use data and metrics to drive client engagement and drive accountability for outcomes both with client and the HR organization.
  • Assist with building and maintaining a Diverse and Inclusive work environment.
  • Partner the COEs to engage them on Organization plan for client’s organization to enable a more holistic HR support and better business outcomes.
  • Assist with and undertake tasks associated with a diverse range of projects as reasonable required by the Regional Head of HR and wider HR team.
  • Work collaboratively toward a best-in-class HR function and help AIG become a more progressive organization from a human capital perspective around the world.
  • Work in complex, matrixed environments; build relationships across levels and cultures and have the ability to effectively influence and coach senior executives. Guide and direct high-performance teams.
  • Drive and support employee inclusion and diversity efforts, as well as play an active role in ERGs.
  • Ensure HR practices are compliant and programs manage risk for sustainable long-term growth.
  • Identify KPI’s to improve the quality of HR services and activities within Ecuador.

What we’re looking for

  • Proven experience covering global employee-based population in key HR Generalist Leadership roles that require change management, strategic business partnering, organizational effectiveness/development, payroll and employment law, positive employee relations among others
  • Ability to interface with various business clients and adeptly navigate a variety of business opportunities and challenges. The ability to come up to speak quickly and apply best practices in various settings is a key skill required.
  • Able to build strong working relationships and be a good team worker.
  • Advanced English skills
  • Experience working with compensation planning reviews and market surveys
  • Excellent people analytical skills
  • Experience in insurance or financial services industry preferred
  • Strong operational generalist experience, with in-depth knowledge of HR policies, procedures and risks
  • Exceptional communication and interpersonal skills, with the presence and ability to interact and build credibility across all levels of staff
  • Ability to deal with ambiguity
  • Minimum educated to bachelor’s level.
  • Post Graduate qualification in the field of Human Resources, MBA or Industrial Relations desirable.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com. Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

HR - Human Resources

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG-Metropolitana Cia. de Seguros y Reaseguros del Ecuador S.A.

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Confirmed 10 hours ago. Posted 30+ days ago.

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