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Overview

Fidelity is seeking a Product Owner as a remote employee working East Coast hours. The primary responsibility of the Product Owner is to develop requirements into stories and prioritize the Team Backlog to streamline the execution of product/project priorities. The PO has a significant role in quality and is the only team member empowered to accept stories as done. The role has significant relationships and responsibilities outside the scrum team, including working with Product Management on product roadmaps and coordinating with development to maintain the technical integrity of the team’s areas of ownership.

Duties

Own your area of the product.

  • Maintain vision and clarity for your product area(s) as it relates to the overall product vision and mission.
  • Ensure the right feature for the product and/or integration is developed based off your understanding of the customer’s needs/wants.
  • Build a deep understanding of all your product and/or integrations and how they interact with the overall solution.
  • Be able to demo any feature of any your product and/or integrations to key stakeholders and or customers if needed.
  • Review and approve all software changes made by development teams for your product and/or integrations.
  • Create stories that meet the DOR each sprint (>=75% each sprint).
  • Review or create product and/or integration design (lo-fi and/or hi-fi mockups) to ensure consistency for new features in your product and/or integrations.
  • Involve yourself in all phases of the product development lifecycle for each product and/or integration.

Understand your customer.

  • Research and understand the needs of your target customer base.
  • Understand the basics of the title and escrow process.
  • Organize calls and other interactions with your customers to identify needs and problems as well as to validate feature requirements and initial designs.
  • Attend at least one customer onsite visit per year (as company travel policy permits).
  • Be the voice of the customer to the development teams.

Own your backlog.

  • Identify, maintain, improve, and prioritize product backlog items for each product integration.
  • Recommend when a feature or set of features is ready to ship, with a bias toward frequent delivery.
  • Hold backlog refinement with the team no less than once a week.
  • Understand and use core agile concepts for authoring good stories and for splitting large stories.
  • Facilitate user story mapping exercises with your team when starting new features or quarterly planning.
  • Build and keep a backlog depth of stories that follow the organizational DOR with a minimum of two sprints of work ahead of planning timelines.
  • Coordinate with product management and other key stakeholders to maintain a long-term product area plan.
  • Forecast feature release dates and socialize those with key stakeholders.
  • Work with customer-facing teams to understand the impact of defects and prioritize to ensure product quality and customer satisfaction.
  • Work with product manager, development team, and architecture to identify and prioritize ongoing maintenance work to minimize future issues and take advantage of technical advancements.

Guide and influence your team.

  • Motivate, support, and appreciate all members of your team.
  • Consistently reinforce product vision, customer goals, and the “why” to your team.
  • Embody and reinforce an agile mindset on your team by holding yourself and others accountable to maintaining agile methodologies. Call out inefficiencies, provide constructive feedback, and actively collaborate with all team members.
  • Exhibit leadership skills as a part of a Scrum Team.
  • Be the liaison between the team and the product manager, stakeholders, end-users, business, and customer.
  • Work with the product manager to ensure clear visibility into the work of the team.
  • Know your team’s velocity and optimize for efficiency.
  • Organize and lead meetings and presentations.
  • Attend all team-related events and ceremonies including but not limited to stand-up, backlog refinements, mid-sprint reviews, planning, sprint reviews, roadmap forecast and health check meetings.

Education

Must have 3+ years experience as a Business Analyst or a Product Owner, or 3+ years experience in the title and escrow industry.

Experience

  • Excellent project management skills to balance the demands and needs of several different product integrations.
  • Ability to multi-task, meet deadlines, work in a demanding environment.
  • Must be able to quickly learn, gather, and demonstrate a thorough understanding of customer requirements for new product integrations.
  • Must be an analytical person, detail-oriented, highly organized and results-driven.
  • Experience with writing acceptance criteria (both high-level description and BDD behavior).
  • Proficiency with Agile methodologies and participation in daily scrum and sprint planning meetings.
  • Proficient with sprint management tools such as DevOps or Jira.
  • Excellent communication (verbal and written).
  • Receptive to feedback. Keen sense of awareness and responsibility to performing duties. Continuously seeks opportunities to improve.
  • Title and Escrow experience a plus.
  • Trust Accounting/Accounting experience a plus.

Additional Information

  • Brim: An application that documents all FNF Operating and Trust Accounts, their reconciliations, and any associated Interest-Bearing Account for reporting purposes to outside and internal auditors.
  • Policy Approval System: An application that documents the Underwriting Approval on transactions containing a policy of $10M or greater.
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Confirmed 11 hours ago. Posted 30+ days ago.

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